Award

CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay

DEVON COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

04 Apr 2024 at 14:31

Award Notice
Tender

14 Nov 2023 at 15:57

Tender Notice
Summary of the contracting process

The Devon County Council has awarded a contract for the delivery of Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay. The contract is split into two lots: Lot 1 covers Statutory Adult Social Care and Health (NHS) Complaints Advocacy Service in Devon and Torbay, whereas Lot 2 focuses on Children & Young People's Advocacy Service. The contract value is £4,421,269 GBP, with a contract period starting on July 1, 2024, and ending on March 31, 2027.

This tender presents growth opportunities for businesses providing statutory advocacy services for adults and children in the health and social care sector. Companies in the health and social work services industry, as well as those offering other community, social, and personal services, would be well-suited to compete. The procurement method used is an open procedure, with a tender period ending on December 15, 2023. Interested parties should consider the specific legislative requirements outlined for each lot to tailor their proposals accordingly.

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Notice Information

Notice Title

CP2296-22 Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay

Notice Description

This contract is for the delivery of Statutory Social Care and Health (NHS) Complaints Advocacy Service for Adults and Children in Devon and Torbay. It is split between two lots as follows: Lot 1 - Statutory Adult Social Care and Health (NHS) Complaints Advocacy Service in Devon and Torbay. Lot 2 - Children & Young People's Advocacy Service Lot 1 - Statutory Adult Social Care and Health (NHS) Complaints Advocacy Service in Devon and Torbay. This contract covers the provision of statutory advocacy services for adults in receipt of social care support who meet the eligibility criteria for such advocacy, and who require NHS Complaints Advocacy support when interacting with the NHS Devon part of the health and social care system. The Service Provider who holds this Lot contract will be required to supply advocacy based on the requirements of the following legislation: - The Care Act 2014 - The Mental Capacity Act 2005 - The Mental Health Act 1983 (as amended in 2007) - NHS Complaints Advocacy as required under The Health and Social Care Act 2012 Lot 2 - Children & Young People's Advocacy Service Under Section 22(4) of the Children Act (1989), the Local Authority must ascertain the wishes and feelings of any child who is, or at risk of becoming, a child looked after, being able to make any decisions about their lives. Every child looked after, including homeless young people aged 16 and 17 years and young people in secure accommodation has a right to be supported by an advocate through the care planning and review processes. In particular the local authority should ensure that children who have difficulty in expressing their wishes and feelings are supported by an advocate who has the appropriate expertise to understand the child's means of communication. This includes disabled children and young people with complex communication needs (The Children Act 1989 Guidance and Regulations Volume 2: The Care Planning, Placement and Care Review 2010; the IRO Handbook: Statutory Guidance for Independent Reviewing Officer and local authorities on their functions in relation to care management and review for looked after children 2010) The Service Provider for this Lot contract will provide advocacy services for the following: - Children subject to Child Protection - Children Looked After and Care Leavers - Health and Social care Complaints - Visiting Advocacy Services to Atkinson Secure Children's Home

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f22cd659-6423-4955-b093-896b352513a0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e2b16410-214c-4af6-bc22-efff48555fcf
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£4,421,269 £1M-£10M
Lots Value
Not specified
Awards Value
£4,421,269 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Apr 20242 years ago
Submission Deadline
15 Dec 2023Expired
Future Notice Date
Not specified
Award Date
1 Apr 20242 years ago
Contract Period
30 Jun 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
2
Supplier Names

LIVING OPTIONS DEVON

NYAS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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