This public procurement record has 1 release in its history.

Award

03 Aug 2026 at 08:25

Summary of the contracting process

Hyde Housing Association Ltd has appointed a Technology Enabled Lives provider to support its housing and care-related services. The requirement covers technology-enabled living provision, classified as repair and maintenance services for medical equipment, with delivery associated with Hyde’s London operations. The appointment was made through the Northern Housing Consortium’s Technology Enabled Lives framework, which provides the contracting route. The selected provider is Zap Carbon Limited, a small enterprise based in Leighton Buzzard, Bedfordshire. The procurement is categorised primarily as goods, although the requirement combines technology-enabled provision with ongoing medical-equipment repair and maintenance. It is relevant to suppliers providing assistive technology, telecare or related equipment and support services for housing associations.

This procurement has been awarded and is complete. Hyde Housing Association appointed Zap Carbon Limited on 20 July 2026, using a selective call-off from a framework agreement. The award value is £1,387,875. The contract runs from 3 August 2026 to 2 August 2031, giving a five-year term. The original tender submission deadline was 20 July 2026. The contract award is active, and the awarded supplier is Zap Carbon Limited. The opportunity was assessed through the established framework route rather than an open standalone competition. The requirement was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, indicating that organisations of either type could participate through the relevant framework arrangements.

For suppliers that did not win this award, the procurement demonstrates a defined requirement for Technology Enabled Lives provision within social housing. A credible competitor for comparable work would need to provide technology-enabled living solutions alongside reliable repair and maintenance of medical equipment, with the operational capacity to support a housing association over a substantial service term. Experience of working with residents, housing providers, care services or assistive-technology users would strengthen its position, as would dependable fault response, equipment servicing and continuity of support. The route also shows the importance of holding, or partnering with an organisation that holds, access to the Northern Housing Consortium’s Technology Enabled Lives framework. The successful supplier was an SME.

How relevant is this notice?

Notice Information

Notice Title

TEL L1 DA Aug26 - Hyde Housing Association Ltd - awarded

Notice Description

This contract award notice is to notify the market that Hyde Housing Association Ltd based in London, UK have appointed Zap Carbon Ltd as their Technology Enabled Lives provider for a period of FIVE years. This appointment has been made under the Northern Housing Consortium's Technology Enabled Lives framework. (Contract Award Notice 2024/S 000-000849)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f279c446-4759-40fe-a3f8-465e8a6b5299
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8cd8335b-57a0-4083-8ae4-12689bd186a4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50421000 - Repair and maintenance services of medical equipment

Notice Value(s)

Tender Value
£1,387,875 £1M-£10M
Lots Value
Not specified
Awards Value
£1,387,875 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Jul 20262 months ago
Contract Period
3 Aug 2026 - 2 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN HOUSING CONSORTIUM LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR1 3QD
Postcode Area
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
Not specified

Local Authority
Sunderland
Electoral Ward
Millfield
Westminster Constituency
Sunderland Central

Supplier Information

Number of Suppliers
1
Supplier Name

ZapCarbon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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