Notice Information
Notice Title
Complaints and Feedback Platform - development & support
Notice Description
The Supplier will specalise in software development, working with the Buyer to develop, implement and support a replacement complaints and feedback platform utilising Microsoft Dynamics licensing. The Services to be provided by the Supplier - Lot 3 Cloud Support are outlined below: - Plan, scope and design a Dynamics365 CRM solution - Develop and customise Dynamics365 in line with the agreed scope - Deploy and deliver Dynamics365 - Support Dynamics365 post-release
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f2d9a937-b683-4139-8a74-1e590d6b2b87
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/3fb35f4f-dab5-4cf9-9c2b-1d48c5d3808b
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72222300 - Information technology services
Notice Value(s)
- Tender Value
- £143,105 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £143,105 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Nov 20205 years ago
- Submission Deadline
- 22 Sep 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 17 Oct 20196 years ago
- Contract Period
- 20 Oct 2019 - 20 Oct 2021 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CPS
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 9EA
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/3fb35f4f-dab5-4cf9-9c2b-1d48c5d3808b
11th November 2020 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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