Award

Repair, Maintenance and Associated Services

GOLDEN LANE HOUSING LIMITED

This public procurement record has 1 release in its history.

Award

04 Feb 2025 at 12:10

Award Notice
Summary of the contracting process

Golden Lane Housing Limited has awarded a contract for the "Repair, Maintenance and Associated Services" under the industry category of repair and maintenance services (CPV 50000000). The tender, using a selective procurement method via a restricted procedure, focuses on delivering an Out of Hours (OOH) Call Handling Service for all regions. The contract period extends from 17th March 2025 to 16th March 2034, with an estimated value of £87,000,000. The procurement stage is at the Award phase, with the contract being awarded to MCP Property Services Ltd on 29th January 2025.

This tender presents significant opportunities for businesses specialising in handling maintenance and repair-related call services during out-of-hours periods. The long-term nature of the contract (up to nine years with possible extensions) offers consistent business and growth potential. Small and medium-sized enterprises (SMEs) are encouraged to compete, given the suitability focus. Companies with expertise in responsive repairs, estate services, and call handling will find this contract particularly advantageous for expanding their market presence and securing a stable revenue stream.

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Notice Information

Notice Title

Repair, Maintenance and Associated Services

Notice Description

Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. Tenders were invited to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service for a term of five years with the option to extend for two further periods of twenty four months up to a maximum of nine years in aggregate. The tender for repairs, maintenance and associated services was divided into four lots. Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1 Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2 Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3 Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions) This contract award notice relates to Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f31d81af-cce7-4c51-8a59-7850fac2fc13
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c890d2d8-609a-4d56-9443-26a3cb7982b3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£87,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£87,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20251 years ago
Submission Deadline
29 Jan 2025Expired
Future Notice Date
Not specified
Award Date
29 Jan 20251 years ago
Contract Period
17 Mar 2025 - 16 Mar 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GOLDEN LANE HOUSING LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M14 7HR
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Whalley Range
Westminster Constituency
Manchester Rusholme

Supplier Information

Number of Suppliers
1
Supplier Name

MCP PROPERTY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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