Award

ISF: Women, Peace and Security Helpdesk

FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE

This public procurement record has 1 release in its history.

Award

22 Apr 2025 at 14:07

Summary of the contracting process

The Foreign Commonwealth and Development Office (FCDO) has completed the procurement process for the "ISF: Women, Peace and Security Helpdesk", aimed at supporting HMG on programming detailed under UNSCR 1325. The tender falls under the services category with a focus on helpdesk services, identified by CPV code 72253100. The procurement was conducted via a selective method, specifically a call-off from a framework agreement, with a tender period concluding on 30th January 2025. The project covers delivery across the British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom, with the contract running from 7th April 2025 to 31st March 2028. The contract was awarded on 28th March 2025 for a total of £2,100,000 to Saferworld, a company based in London.

This procurement offers substantial opportunities for growth, particularly for large-scale service providers with expertise in helpdesk operations. SMEs have been specified as suitable candidates for such contracts, offering a pathway for smaller businesses to penetrate larger markets and enhance their capabilities within government procurement. Businesses with a focus on security, peace advocacy, or related advisory services could find this type of tender particularly relevant to their growth strategies, enabling them to expand their expertise and increase their influence on public sector engagements worldwide.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

ISF: Women, Peace and Security Helpdesk

Notice Description

To provide Helpdesk services and expertise to support HMG on Women, Peace and Security programming (UNSCR 1325)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cdd3af77-3ac7-4cb3-9677-487d3248a813
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253100 - Helpdesk services

Notice Value(s)

Tender Value
£3,150,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,100,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 202510 months ago
Submission Deadline
30 Jan 2025Expired
Future Notice Date
Not specified
Award Date
28 Mar 202511 months ago
Contract Period
6 Apr 2025 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE
Contact Name
Not specified
Contact Email
supplier.engagement@fcdo.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SAFERWORLD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581-2025-04-22T15:07:46+01:00",
    "date": "2025-04-22T15:07:46+01:00",
    "ocid": "ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_434418/1471263",
        "title": "ISF: Women, Peace and Security Helpdesk",
        "description": "To provide Helpdesk services and expertise to support HMG on Women, Peace and Security programming (UNSCR 1325)",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72253100",
            "description": "Helpdesk services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 2100000,
            "currency": "GBP"
        },
        "value": {
            "amount": 3150000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-01-30T10:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-04-07T00:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-181125",
            "name": "Foreign Commonwealth and Development Office",
            "identifier": {
                "legalName": "Foreign Commonwealth and Development Office"
            },
            "address": {
                "streetAddress": "FCDO, King Charles Street",
                "locality": "London",
                "postalCode": "SW1A 2AH",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "supplier.engagement@fcdo.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-03015948",
            "name": "Saferworld",
            "identifier": {
                "legalName": "Saferworld",
                "scheme": "GB-COH",
                "id": "03015948"
            },
            "address": {
                "streetAddress": "Brick Yard, 2 Charles Square, London, England, N1 6HT"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-181125",
        "name": "Foreign Commonwealth and Development Office"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581-1",
            "status": "active",
            "date": "2025-03-28T00:00:00Z",
            "datePublished": "2025-04-22T15:07:46+01:00",
            "value": {
                "amount": 2100000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-03015948",
                    "name": "Saferworld"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-07T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/cdd3af77-3ac7-4cb3-9677-487d3248a813",
                    "datePublished": "2025-04-22T15:07:46+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}