Award

Halton Housing - Telephony Services Invitation to Tender - AWARD

CIRRUS PURCHASING

This public procurement record has 5 releases in its history.

AwardUpdate

23 Mar 2021 at 09:53

AwardUpdate

23 Mar 2021 at 09:18

AwardUpdate

23 Mar 2021 at 09:10

AwardUpdate

19 Mar 2021 at 12:14

Award

19 Mar 2021 at 11:50

Summary of the contracting process

The Halton Housing - Telephony Services Invitation to Tender has been awarded by Cirrus Purchasing, located in Cheshire, United Kingdom. This contract, classified under services with a focus on Software as a Service (SaaS) for a cloud-based contact centre and telephony solution, is set to run from 1st July 2021 to 30th June 2024. The tender period concluded on 22nd January 2021, and the awarded contract is valued at £195,000. The procurement method employed was a selective procedure.

This tender presents an opportunity for businesses specialising in telephony and contact centre technologies, particularly those offering cloud-based solutions. Small and medium-sized enterprises (SMEs) with expertise in deploying Microsoft Teams as part of their service offerings would be particularly well-suited to compete for similar contracts. Engaging in such tenders can facilitate growth by providing access to government contracts and enhancing market visibility.

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Notice Title

Halton Housing - Telephony Services Invitation to Tender - AWARD

Notice Description

The client sought bids from service providers to participate in a tender for a Software as a Service (SaaS) cloud-based contact centre & telephony solution provider. This includes utilising Microsoft (MS) Teams as the main telephony solution. Full details of the required service can be found within the tender documents.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£65,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20214 years ago
Submission Deadline
22 Jan 2021Expired
Future Notice Date
Not specified
Award Date
23 Feb 20215 years ago
Contract Period
30 Jun 2021 - 30 Jun 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CIRRUS PURCHASING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHESHIRE
Postcode
WA8 0TD
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
TLD North West (England)

Local Authority
Halton
Electoral Ward
Halton View
Westminster Constituency
Widnes and Halewood

Supplier Information

Number of Suppliers
1
Supplier Name

M247

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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