Award

BTA1875 ITSM Service Desk Platform

BRITISH TOURIST AUTHORITY

This public procurement record has 2 releases in its history.

Award

04 Sep 2023 at 14:38

Award Notice
Award

10 Jul 2023 at 10:34

Award Notice
Summary of the contracting process

In July 2023, the British Tourist Authority awarded a contract for the procurement of ITSM Service Desk Platform services. The tender was part of the Crown Commercial Services G-Cloud 13 Contract with a contract value amounting to £34,957 GBP. The procurement method used was selective, involving a call-off from a framework agreement. The contract period runs from July 10, 2023, to July 9, 2024, with interested parties required to submit their bids by July 3, 2023. The location for service delivery is specified as SW1W 0BD, United Kingdom, catering to information technology services.

This contract awarded by the British Tourist Authority offers business growth opportunities, particularly suited for organisations providing ITSM solutions and services. Small and medium-sized enterprises (SMEs) are encouraged to participate due to the contract's suitability for such entities. The nature of the procurement process provides a structured framework for supplier selection, enhancing competitiveness and ensuring a fair evaluation process. This contract serves as a gateway for eligible businesses to engage in the public procurement sector and potentially expand their market presence within the technology services industry.

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Notice Information

Notice Title

BTA1875 ITSM Service Desk Platform

Notice Description

ITSM Service Desk Platform: Crown Commercial Services G-Cloud 13 Contract, RM1557.13 Initial contract period of one year, with the potential to extend for up to 3 x 12 month periods.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f4272ad7-bdc7-4325-b72a-04ecaed7ca5c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/25e600be-42ba-4368-ad3a-9caa5d07e400
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£34,957 Under £100K
Lots Value
Not specified
Awards Value
£34,957 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20232 years ago
Submission Deadline
3 Jul 2023Expired
Future Notice Date
Not specified
Award Date
6 Jul 20232 years ago
Contract Period
9 Jul 2023 - 9 Jul 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRITISH TOURIST AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 0BD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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