Award

Business Telephony Requirement for South Staffordshire Council

STAFFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

09 Nov 2023 at 14:37

Award Notice
Summary of the contracting process

The Staffordshire County Council has completed the award process for the Business Telephony Requirement project. The contract is worth £190,000 and involves the provision of a Cloud-based Contact Centre Telephony system for the council located in the West Midlands region of the United Kingdom. The procurement method used was selective, with the contract period starting on November 27, 2023, and ending on November 26, 2027.

This tender presents opportunities for businesses specializing in information technology services, particularly those experienced in providing cloud-based solutions. Small and medium-sized enterprises (SMEs) are well-suited to compete as the tender is marked as suitable for SMEs. Businesses interested in growing their services in the West Midlands region should consider participating in this procurement opportunity.

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Notice Information

Notice Title

Business Telephony Requirement for South Staffordshire Council

Notice Description

The provision of a Cloud based Contact Centre Telephony system for South Staffordshire District Council The solution requires an appropriate supplier who can provide South Staffordshire District Council a cloud based solution to allow customers of the District of South Staffordshire to ring and be directed to an appropriate Customer Services member of team who can deal with their requirements. Call off made from Crown Commercial Services G Cloud 13 Framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/526ba6d2-7aa2-413b-80a9-f5f3b1658c6c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£190,000 £100K-£500K
Lots Value
Not specified
Awards Value
£190,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Nov 20232 years ago
Submission Deadline
2 Oct 2023Expired
Future Notice Date
Not specified
Award Date
9 Nov 20232 years ago
Contract Period
27 Nov 2023 - 26 Nov 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STAFFORDSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STAFFORD
Postcode
ST16 2DH
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG West Midlands (England)
Local Authority
Stafford
Electoral Ward
Forebridge
Westminster Constituency
Stafford

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE & DATA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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