Award

South West London Digital Corporate Platform Licences

N H S SHARED BUSINESS SERVICES

This public procurement record has 1 release in its history.

Award

13 Oct 2025 at 08:06

Summary of the contracting process

NHS Shared Business Services has completed the procurement process for "South West London Digital Corporate Platform Licences." The award, finalised on 29th September 2025, went to ServiceNow UK Ltd. This contract involves an annual enterprise licence for a digital corporate platform aimed at creating a 'single digital front door' for staff to access information and automate processes. With a total value of £42,492, the project will span a year, starting from 30th September 2025 to 29th September 2026. This procurement falls under the 'Industry specific software package' category and is positioned in London, United Kingdom. The procurement method used was a limited competitive quotation, suitable for contracts below the threshold, and specifically encourages participation from small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs).

This tender presents significant opportunities for businesses capable of providing specialised software solutions tailored to the needs of large organisations like the NHS. Companies experienced with digital transformation and process automation will find this contract an excellent opportunity for establishing or expanding their footprint in the public sector software market. Service providers offering comprehensive support and integration services, especially those with experience in the healthcare industry, are well-suited to compete in such procurements, assisting with efficient digital transitions. This contract allows successful bidders to showcase their capabilities on a prominent platform, potentially leading to further business opportunities.

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Notice Title

South West London Digital Corporate Platform Licences

Notice Description

Procurement of an annual enterprise licence for a Digital Corporate Platform/solution to create a 'single digital front door' allowing staff to access information, launch processes, progress and automate queries, and interact with organisational services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f4874347-0fe2-41bd-ae9a-1e8c26b65095
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2b1d03af-cdec-408f-aafe-795db02cdd2f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£42,492 Under £100K
Lots Value
Not specified
Awards Value
£42,492 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20254 months ago
Submission Deadline
29 Jul 2025Expired
Future Notice Date
Not specified
Award Date
28 Sep 20254 months ago
Contract Period
29 Sep 2025 - 29 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
N H S SHARED BUSINESS SERVICES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
TLI London

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

SERVICENOW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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