Award

Sheltered Housing - Call Monitoring, Welfare Check call and Responder service - AWARD

READING BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

20 Nov 2024 at 12:18

Award Notice
Summary of the contracting process

Reading Borough Council has awarded a contract for "Sheltered Housing - Call Monitoring, Welfare Check call and Responder service" to Tunstall Healthcare (UK) Limited. This contract falls under the social work services category (CPV: 85310000) and will support various sheltered housing services within the Council's portfolio. Key dates for this procurement process include the tender period ending on 25th September 2024 and the contract period running from 1st April 2025 to 31st March 2028. The awarded contract, valued at £247,041, employs an open procedure procurement method, ensuring transparency and competition.

This tender offers significant opportunities for businesses specialising in emergency alarm monitoring, welfare check calls, and site responder services. The contract's suitability for SMEs and VCSEs makes it an attractive prospect for smaller enterprises and community-focused organisations looking to expand their service portfolios in the social work sector. Businesses equipped to provide 24/7 monitoring and welfare services can leverage this contract to enhance their market presence and contribute to the well-being of sheltered housing residents in the South East region of the United Kingdom.

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Notice Information

Notice Title

Sheltered Housing - Call Monitoring, Welfare Check call and Responder service - AWARD

Notice Description

We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre (ARC) to provide: o 24/7 emergency alarm (warden call) monitoring service o Daily welfare check calls - weekends, bank holidays and office closures o Site responder service o across the portfolio within the sheltered housing service. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include: 1. General Sheltered, 2. Cedar Court Sheltered Extra Care scheme, 3. Phoebe Cusden House. Full details of the requirement can be found in Annex 1 - Specification.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f4e12b0a-4734-4019-b90c-2ff9a43430db
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8939e32d-c5b0-4775-8731-2c4130cd87f9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85310000 - Social work services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£247,041 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Nov 20241 years ago
Submission Deadline
25 Sep 2024Expired
Future Notice Date
Not specified
Award Date
20 Nov 20241 years ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
READING BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BERKSHIRE
Postcode
RG1 2LU
Post Town
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
TLJ South East (England)
Local Authority
Reading
Electoral Ward
Abbey
Westminster Constituency
Reading Central

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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