Tender

Online Moderation Services

THE BRITISH BROADCASTING CORPORATION (BBC)

This public procurement record has 1 release in its history.

Tender

27 May 2021 at 08:24

Tender Notice
Summary of the contracting process

The British Broadcasting Corporation (BBC) is conducting a tender for the provision of Online Moderation Services, aimed at enhancing user interaction with its digital platforms. This procurement falls within the IT services category and is located in London, England. Currently in the Tender stage, the deadline for submissions is set for 24th June 2021. The initial contract period commences on 1st October 2021 and extends through to 30th September 2026, with a total estimated contract value between £360,000 and £580,000 annually. The procurement method is classified as Open (FTS).

This tender presents significant opportunities for businesses specialising in digital moderation and support services, particularly those that have the capabilities to provide flexible, 24/7 support. Service firms, including SMEs with experience in online community management and content moderation, are especially well-suited to compete for this contract. Engaging in this procurement can help businesses establish a long-term relationship with a leading public broadcasting organisation, potentially leading to further contracts within the media and entertainment industry.

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Notice Information

Notice Title

Online Moderation Services

Notice Description

The BBC requires a single supplier for the provision of online moderation services. The BBC encourages its audience members (Users) to interact with the BBC's Interactive. Services by submitting Content in relation to, for example, blogs and commenting and via engagement on non-BBC social media platforms including Facebook, YouTube, Twitter and Instagram. The BBC wishes to procure the non-exclusive provision by the Supplier of flexible moderation services for the BBC's Interactive Services for up to 24 hours/day, 7 days/week and 365 days/year in accordance with the terms of the Agreement and depending on the BBC's flexible daily moderation requirements. The maximum contract duration is up to 5 years. The initial contract term will be for 3 years, following which the BBC may at its discretion extend the term on 2 further occasions for a period of up to 12 months on each occasion. The annual contract value detailed in 11.1.5 is the total maximum Contract value. The annual estimated contract value is estimated to be between PS360,000 and PS580,000. Additional information: Please register your interest in this project by taking the following steps: 1 - Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. 2 - Express an interest in the tender: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs/ITTs Open to all Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 - Click on the relevant PQQ/ITT to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ/ITT into your 'My PQQs/My ITTs page. (This is a secure area reserved for your projects only. 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ITT Details' box. 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ/ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - You can now use the 'Messages' function to communicate with the buyer and seek any clarification. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ/ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Bravo e-Tendering help desk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f5216d25-b3e2-4168-a46e-2eec73ad940a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9c534234-5f0b-4f97-8d46-0b666b0e93c2
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Open (FTS)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,900,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 May 20214 years ago
Submission Deadline
24 Jun 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2021 - 30 Sep 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE BRITISH BROADCASTING CORPORATION (BBC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W1A 1AA
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
West End
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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