Award

IT015 PAY360 PAYMENT SUITE HOSTING & SUPPORT WITH SECURE PCI TELEPHONY

GATESHEAD COUNCIL

This public procurement record has 1 release in its history.

Award

23 Dec 2024 at 08:41

Award Notice
Summary of the contracting process

Gateshead Council has completed the procurement process for "IT015 PAY360 PAYMENT SUITE HOSTING & SUPPORT WITH SECURE PCI TELEPHONY" under the industry category of Financial analysis and accounting software package (CPV: 48440000). Located in Gateshead, England, the contract focuses on hosting and supporting the Council's Pay360 payment system, including secure PCI telephony. The procurement was executed through a selective method, specifically a call-off from a framework agreement. The contract, valued at GBP 408,197.65, will run from 30th November 2024 to 29th November 2029.

This contract award to Capita Business Services Limited, a large enterprise, provides a substantial business growth opportunity for firms involved in financial analysis and accounting software, particularly those that can leverage experience in handling secure telephony solutions integrated with payment systems. Companies with expertise in managing central income processing and debit or credit card payment solutions will find this project well-suited to their capabilities. While the contract is not specifically tailored for SMEs or VCSEs, larger businesses with similar frameworks can consider similar future opportunities.

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Notice Information

Notice Title

IT015 PAY360 PAYMENT SUITE HOSTING & SUPPORT WITH SECURE PCI TELEPHONY

Notice Description

Support and hosting of the Payments and Income Management system (Pay360) with secure PCI Telephony which covers the following essential core systems currently operational within the Council: (1) A central income processing and repository module used to assist with validating, processing and storage of income. (2) Debit or credit card payments taken over the telephone, online and in-person. Telephone payments taken on Pay 360 integrate with the PCI Pal telephony solution included in this contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f52f3bf8-c1d4-47c4-8f23-abd81928f945
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2442da2d-4be5-4d58-948e-c2243cdd571f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48440000 - Financial analysis and accounting software package

Notice Value(s)

Tender Value
£408,197 £100K-£500K
Lots Value
Not specified
Awards Value
£408,197 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Dec 20241 years ago
Submission Deadline
29 Nov 2024Expired
Future Notice Date
Not specified
Award Date
19 Dec 20241 years ago
Contract Period
30 Nov 2024 - 29 Nov 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA BUSINESS SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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