Award

Business Durham Client Management System

DURHAM COUNTY COUNCIL

This public procurement record has 3 releases in its history.

AwardUpdate

12 Jun 2017 at 14:44

Award

12 Jun 2017 at 14:44

Tender

01 Mar 2017 at 16:57

Summary of the contracting process

The procurement process titled "Business Durham Client Management System" initiated by Durham County Council is focused on acquiring a new Client Management System (CMS) to streamline internal processes. This contract falls under the services category within the software package and information systems industry. The tender was published on 1st March 2017 and was active until 17th March 2017. The contract period begins on 1st August 2017 and concludes on 2nd July 2022. The procurement method employed was an open procedure, allowing for broader participation.

This procurement presents significant opportunities for business growth, particularly for SMEs engaged in software development and information system solutions. Companies that can offer innovative management systems tailored to public sector needs would be well-positioned to compete for this contract. Additionally, businesses with experience in systems integration and customer service management are likely to excel in responding to this tender, making them strong candidates for future collaborations with public bodies like Durham County Council.

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Notice Title

Business Durham Client Management System

Notice Description

Business Durham has identified a need to purchase a new management Client Management System (CMS) to enable the service to effectively manage its core internal processes. Please note the tender documents can only be accessed via www.nepo.org using the reference DN245654

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f5562baf-09bc-40a8-b45e-08b92ad075f8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fbf475ef-9f76-4431-a8f7-1b2b19612ce7
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20178 years ago
Submission Deadline
17 Mar 2017Expired
Future Notice Date
Not specified
Award Date
11 Jun 20178 years ago
Contract Period
31 Jul 2017 - 31 Jul 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5UL
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

EXCELPOINT

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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