Award

AT1380 Call monitoring Service for Dispersed Digital Alarms and Sheltered Housing Schemes

LUTON COUNCIL

This public procurement record has 1 release in its history.

Award

13 Jun 2025 at 12:02

Summary of the contracting process

Luton Council recently completed the procurement process for the "AT1380 Call Monitoring Service for Dispersed Digital Alarms and Sheltered Housing Schemes" under the IT services category, with additional focus on social work and related services. The procurement process, which culminated with the award on 10th June 2025, saw Careium UK Ltd selected as the supplier. This contract, valued at £329,940, will run from 1st September 2025 to 31st August 2027. This initiative is located in England and was conducted through a unique procurement method denoted as "Other". The tendering period ended on 29th May 2025. Despite the process being complete, it indicates an active engagement by the Luton Council in social and IT services.

With Luton Council seeking services in IT and social care, this tender, though concluded, highlights opportunities in these sectors. Small and medium enterprises (SMEs) are suited to partake in such bids, given the council's openness to working with smaller scale organisations, although for this particular contract, a large company, Careium UK Ltd, was appointed. Future tenders from this council may offer similar opportunities, fostering business growth for SMEs in IT service consultancy, software development, and digital communication solutions, particularly those with a focus on supporting social and community welfare schemes.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

AT1380 Call monitoring Service for Dispersed Digital Alarms and Sheltered Housing Schemes

Notice Description

Call monitoring Service for Dispersed Digital Alarms and Sheltered Housing Schemes

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f57e164b-2650-4cd8-8d9b-8d20af74253b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12ccd65f-3680-401c-948f-6de1adab92bd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

85300000 - Social work and related services

Notice Value(s)

Tender Value
£329,940 £100K-£500K
Lots Value
Not specified
Awards Value
£329,940 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jun 20258 months ago
Submission Deadline
29 May 2025Expired
Future Notice Date
Not specified
Award Date
9 Jun 20258 months ago
Contract Period
31 Aug 2025 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LUTON COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Post Town
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

CAREIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f57e164b-2650-4cd8-8d9b-8d20af74253b-2025-06-13T13:02:24+01:00",
    "date": "2025-06-13T13:02:24+01:00",
    "ocid": "ocds-b5fd17-f57e164b-2650-4cd8-8d9b-8d20af74253b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "LUTON001-DN772751-04529410",
        "title": "AT1380 Call monitoring Service for Dispersed Digital Alarms and Sheltered Housing Schemes",
        "description": "Call monitoring Service for Dispersed Digital Alarms and Sheltered Housing Schemes",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "85300000",
                "description": "Social work and related services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 329940,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2025-05-29T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-09-01T00:00:00+01:00",
            "endDate": "2027-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-107313",
            "name": "Luton Council",
            "identifier": {
                "legalName": "Luton Council"
            },
            "address": {
                "streetAddress": "Town Hall, George Street",
                "locality": "Luton",
                "postalCode": "LU1 2BQ",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "Kasia.Kosciuszko@luton.gov.uk"
            },
            "details": {
                "url": "http://www.luton.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-319436",
            "name": "Careium UK Ltd",
            "identifier": {
                "legalName": "Careium UK Ltd"
            },
            "address": {
                "streetAddress": "BB1 2QE"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-107313",
        "name": "Luton Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f57e164b-2650-4cd8-8d9b-8d20af74253b-1",
            "status": "active",
            "date": "2025-06-10T00:00:00+01:00",
            "datePublished": "2025-06-13T13:02:24+01:00",
            "value": {
                "amount": 329940,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-319436",
                    "name": "Careium UK Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-09-01T00:00:00+01:00",
                "endDate": "2027-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/12ccd65f-3680-401c-948f-6de1adab92bd",
                    "datePublished": "2025-06-13T13:02:24+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}