Notice Information
Notice Title
BCHC-21-0042 Provision of a Patient Experience Portal
Notice Description
Birmingham Community Healthcare NHS Foundation Trust (BCHC) requires a software solution to record, report and analyse on Patient Experience feedback and information. The Patient Experience Platform is required to:- * Provide an effective approach and methodology to gaining real-time feedback across all trust services including inpatients, outpatients and community services that that incorporates FFT and a patient and service user experience data collection. * Provide as optional SMS FFT service, that would be specific to the needs of each Division and funded by them in addition to this contract. * Support the integration of feedback collected from other sources and companies e.g. Surveys undertake on attend anywhere Platform. Enable the generation of timely, robust and reliable reports about patient experience and service user experience at the service delivery level. Generate information that provides assurance to the Board of Directors about patient and service user experience provided. Full details of the requirement can be found in the Invitation to Tender Documents. Additional information: Please access the opportunity via our Procurement portal on the link below. The project reference is BCHC-21-0042. Bidders may need to select Birmingham Community as the Organisation if not visible. https://procontract.due-north.com/Advert?advertId=8bb98134-6c1d-ed11-8117-005056b64545
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f625914a-1c5b-41a6-839a-4f3c4f7e6847
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/678043e1-c53e-430d-acdf-4bea1a0e79f6
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not applicable
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £56,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Aug 20223 years ago
- Submission Deadline
- 22 Aug 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 2 Oct 2022 - 2 Oct 2024 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BIRMINGHAM COMMUNITY HEALTHCARE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B7 4BN
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG31 Birmingham
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
-
- Local Authority
- Birmingham
- Electoral Ward
- Nechells
- Westminster Constituency
- Birmingham Ladywood
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/678043e1-c53e-430d-acdf-4bea1a0e79f6
17th August 2022 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/a778e60b-e4c1-4153-90fc-53e53b5df4f3
16th August 2022 - Opportunity notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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