Award

Telephony system

LEEDS FEDERATED HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Award

05 Oct 2022 at 09:50

Summary of the contracting process

The Leeds Federated Housing Association Limited has recently awarded a contract for a Telephony system, described as call centre telephone software as a cloud-based service. The procurement process was selective, involving a call-off from a framework agreement. The contract value is £177,942 GBP, with a contract period starting on October 14, 2022, and ending on October 13, 2024. The buying organisation is based in Leeds, England, and the main procurement category is services. The contract was awarded to Global 4 Communications Limited.

This procurement presents an opportunity for businesses operating in the call centre industry or providing telephony services to collaborate and secure business growth. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) businesses are well-suited to compete for such tenders. Given the nature of the service required, companies with expertise in providing cloud-based call centre solutions may find this tender particularly relevant for expanding their business.

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Notice Title

Telephony system

Notice Description

Call centre telephone software as a cloud based service

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f69b8c46-811f-4a76-b07f-fd66d511a103
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1b936ed4-b128-426b-92c7-7c4d4259c9a4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£177,942 £100K-£500K
Lots Value
Not specified
Awards Value
£177,942 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Oct 20223 years ago
Submission Deadline
10 Jan 2022Expired
Future Notice Date
Not specified
Award Date
4 Oct 20223 years ago
Contract Period
13 Oct 2022 - 13 Oct 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEEDS FEDERATED HOUSING ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 3HS
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

GLOBAL 4 COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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