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Abritas Housing Lettings Software

South Tyneside Council

This public procurement record has 1 release in its history.

Award

27 Jul 2026 at 14:12

Award Notice
Summary of the contracting process

South Tyneside Council procured Abritas housing lettings software, including hosting, support and maintenance. This is an IT services requirement covering software and information systems, with associated software support and related technical services. The software is intended for the council’s housing lettings function. Delivery is associated with South Shields, England. The council is the buying organisation, and CIVICA UK LIMITED was selected as the supplier. The requirement was suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Businesses active in housing management software, public-sector lettings systems, software hosting, application support or maintenance would find this a relevant example of the council’s technology needs.

The procurement has been awarded and the tender is complete. It used a selective procedure as a call-off from the Crown Commercial Service RM6259 framework, through a direct award. The estimated procurement value was £87,171 including the published currency, while the award to CIVICA UK LIMITED was £130,757. The award was made on 23 April 2026. The awarded contract runs from 1 May 2026 to 30 April 2028. The stated tender submission deadline was 22 April 2026 at 12:00. The requirement was evaluated through the framework call-off route rather than an open competition. The award is active, with CIVICA UK LIMITED identified as the successful supplier.

For suppliers that did not win, this award demonstrates established demand from South Tyneside Council for a specialist housing lettings platform backed by dependable hosting, support and maintenance. A credible competitor for a future requirement would need a proven housing lettings or housing management system, with functionality suitable for public-sector operations and the ability to provide secure, resilient hosting. It would also need a mature support model covering ongoing maintenance, issue resolution and software updates, alongside the capacity to service a council account over a multi-year arrangement. Experience of supplying through the relevant public-sector framework route, or a route offering equivalent procurement compliance, would strengthen market readiness. The stated suitability for SMEs and VCSEs indicates that smaller specialist providers may also be relevant where they can demonstrate the required technical capability and service capacity.

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Notice Information

Notice Title

Abritas Housing Lettings Software

Notice Description

Abritas Hosting, Support & Maintenance Additional information: Direct award via CCS Framework - RM6259

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f6f168e3-6f1b-4828-a63f-df809142837c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8ba291ab-4dc9-40a8-85ab-a559f1ca73f2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£87,171 Under £100K
Lots Value
Not specified
Awards Value
£130,757 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Apr 20265 months ago
Contract Period
1 May 2026 - 30 Apr 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Tyneside Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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