Tender

098-BK-24 Automated Messaging Service

BRECKLAND DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Tender

16 Sep 2024 at 09:39

Summary of the contracting process

Breckland District Council invites suppliers to tender for the provision of an Automated Messaging Service, titled "098-BK-24 Automated Messaging Service". This procurement process falls under the industry category of Enhanced Messaging Service (EMS) services. The tender is open and is part of a rolling programme that aims to replace traditional letters with multi-channel message solutions to enhance revenue collection and customer engagement across five councils in East Anglia. The tender process is currently active, with a deadline for submission on 16th October 2024. The contract period will commence on 31st January 2025 and will conclude on 26th November 2026.

This tender offers substantial opportunities for businesses specialising in electronic messaging services, particularly those capable of delivering innovative and efficient solutions for revenue and customer satisfaction programmes. Small and medium-sized enterprises (SMEs) are particularly encouraged to apply, given the suitability criteria. The open procedure for procurement is above the threshold, indicating a significant contract value that can support business growth and market expansion. Businesses that possess expertise in EMS services and those aiming to expand within the public sector in the East of England will find this an ideal opportunity to leverage their technological capabilities and increase their portfolio.

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Notice Title

098-BK-24 Automated Messaging Service

Notice Description

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction. Additional information: Is a Recurrent Procurement Type? : Yes

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f700530b-938c-442b-9401-4d8873159104
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9ae5aad2-239f-4733-960f-3a3ea896d8b4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64212200 - Enhanced Messaging Service (EMS) services

64216100 - Electronic message services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20241 years ago
Submission Deadline
16 Oct 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jan 2025 - 26 Nov 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRECKLAND DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORFOLK
Postcode
NR19 1EE
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
Not specified

Local Authority
Breckland
Electoral Ward
Dereham Neatherd
Westminster Constituency
Mid Norfolk

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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