Award

Annual Membership - CCA Global

STUDENT LOANS COMPANY LIMITED

This public procurement record has 1 release in its history.

Award

10 Nov 2020 at 14:28

Award Notice
Summary of the contracting process

The procurement process involved the Student Loans Company Limited seeking to award a contract titled "Annual Membership - CCA Global," falling under the subscription services industry category. The contract was initiated through a direct procurement method, specifically a single tender action below the threshold, with the tender period concluding on 13th October 2020. The awarded contract, valued at £25,000, has a contract period starting from 1st December 2020 and ending on 30th November 2021. The buying organisation is based in Darlington, England, and utilised the award stage to confirm the contract with CCA Global Limited.

This tender presents significant opportunities for businesses looking to expand, particularly in the subscription services sector. Companies specialising in contact centre services that meet industry standards may find this procurement attractive, given the need for accreditation highlighted by the buying organisation. Those who can demonstrate compliance with the required service delivery standards will be well-suited to compete for such contracts, facilitating growth and enhancing their market presence.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Annual Membership - CCA Global

Notice Description

SLC require their Contact Centre Service to be Industry Accredited to ensure the service delivered is in line with industry standards.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f72ccdd9-6b16-4f91-9051-266b99520138
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a92c2c3e-fa76-49b8-b9e3-5496f0a82e17
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79980000 - Subscription services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
£25 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Nov 20205 years ago
Submission Deadline
13 Oct 2020Expired
Future Notice Date
Not specified
Award Date
3 Nov 20205 years ago
Contract Period
1 Dec 2020 - 30 Nov 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL1 1RW
Post Town
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
Not specified
Local Authority
Darlington
Electoral Ward
Red Hall & Lingfield
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

CCA GLOBAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f72ccdd9-6b16-4f91-9051-266b99520138-2020-11-10T14:28:18Z",
    "date": "2020-11-10T14:28:18Z",
    "ocid": "ocds-b5fd17-f72ccdd9-6b16-4f91-9051-266b99520138",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "2020-SLC-465",
        "title": "Annual Membership - CCA Global",
        "description": "SLC require their Contact Centre Service to be Industry Accredited to ensure the service delivered is in line with industry standards.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79980000",
            "description": "Subscription services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 25000,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2020-10-13T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2020-12-01T00:00:00Z",
            "endDate": "2021-11-30T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-PB27",
            "name": "STUDENT LOANS COMPANY LIMITED",
            "identifier": {
                "legalName": "STUDENT LOANS COMPANY LIMITED",
                "scheme": "GB-GOR",
                "id": "PB27"
            },
            "address": {
                "streetAddress": "Memphis Building, Lingfield Point",
                "locality": "DARLINGTON",
                "postalCode": "DL1 1RW",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "susan butcher",
                "email": "susan_butcher@slc.co.uk",
                "telephone": "01412433482 ext 33482"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-SC481721",
            "name": "CCA Global Limited",
            "identifier": {
                "legalName": "CCA Global Limited",
                "scheme": "GB-COH",
                "id": "SC481721"
            },
            "address": {
                "streetAddress": "20 Newton Place Glasgow G3 7PY"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-PB27",
        "name": "STUDENT LOANS COMPANY LIMITED"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f72ccdd9-6b16-4f91-9051-266b99520138-1",
            "status": "active",
            "date": "2020-11-03T00:00:00Z",
            "datePublished": "2020-11-10T14:28:18Z",
            "value": {
                "amount": 25,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-SC481721",
                    "name": "CCA Global Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-12-01T00:00:00Z",
                "endDate": "2021-11-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a92c2c3e-fa76-49b8-b9e3-5496f0a82e17",
                    "datePublished": "2020-11-10T14:28:18Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}