Award

CON 21-254 Contingency Resource

THE FINANCIAL CONDUCT AUTHORITY

This public procurement record has 1 release in its history.

Award

12 Jan 2022 at 11:10

Award Notice
Summary of the contracting process

The Financial Conduct Authority has completed the procurement process for the tender titled "CON 21-254 Contingency Resource," which was initiated to provide temporary personnel support in the FCA call centre due to a rise in call volumes. This contract, valued at £209,500, falls within the services sector, specifically classified as supply services of personnel including temporary staff. The procurement method used was a variation to an existing contract, and the contract period spans from 13 December 2021 to 12 June 2022, with the tender period having ended on 5 December 2021. The project is situated in England, United Kingdom.

This contract presents a significant opportunity for businesses specialising in personnel supply and temporary staffing solutions, particularly those with experience in providing services to financial or governmental institutions. While this tender has been awarded to Sitel UK Ltd, companies that can quickly adapt to fluctuating staffing needs and have a proven track record in similar sectors would be well-positioned to compete for future contracts with the Financial Conduct Authority and other similar buyers.

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Notice Information

Notice Title

CON 21-254 Contingency Resource

Notice Description

Contingency resource to support in the FCA call centre due to increased volumes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f73e1354-0a24-415e-8913-ab7a19bc3322
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d7d1302a-3d08-40ce-bcf3-113a328a048f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Variation to an existing contract
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£209,500 £100K-£500K
Lots Value
Not specified
Awards Value
£209,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jan 20224 years ago
Submission Deadline
5 Dec 2021Expired
Future Notice Date
Not specified
Award Date
12 Dec 20214 years ago
Contract Period
13 Dec 2021 - 12 Jun 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE FINANCIAL CONDUCT AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

SITEL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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