Award

Employee Relations Case Management System

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Award

21 Apr 2026 at 11:32

Summary of the contracting process

The procurement process undertaken by the London Borough of Hackney focuses on acquiring an Employee Relations Case Management System, classified under IT services, specifically consulting, software development, internet, and support. The tender was awarded through a direct award method, with Softcat plc named as the supplier. This contract spans from January 27, 2026, to January 26, 2029, with a total value of £91,000. The award was published on April 21, 2026, marking the completion of the tender process, and targets contractors located in England, United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services, particularly those experienced in human resources systems and employee relations case management. While already awarded to Softcat plc, entities similar in stature, notably SMEs, can gain insights from such contracts to strategise their offerings in future opportunities. The focus on IT consulting and support services indicates promising areas for innovation and development, allowing businesses to align their growth strategies with industry demands identified by public buyers like the London Borough of Hackney.

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Notice Title

Employee Relations Case Management System

Notice Description

Human Resources Employee Relations Case Management System

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fa938295-9245-4797-a01a-1ccad0092057
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£91,000 Under £100K
Lots Value
Not specified
Awards Value
£91,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Apr 20264 days ago
Submission Deadline
28 Nov 2025Expired
Future Notice Date
Not specified
Award Date
10 Dec 20254 months ago
Contract Period
27 Jan 2026 - 26 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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