Notice Information
Notice Title
Income Analytics Software as a Service
Notice Description
CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/4c3a7a2b-2ed0-437f-a88a-9f174b352ff7
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £297,850 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £297,850 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Jun 20258 months ago
- Submission Deadline
- 12 Mar 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 12 Jun 20258 months ago
- Contract Period
- 3 Aug 2025 - 31 Oct 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CHP
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CHELMSFORD
- Postcode
- CM2 5LB
- Post Town
- Chelmsford
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH3 Essex
- Small Region (ITL 3)
- TLH36 Heart of Essex
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
-
- Local Authority
- Chelmsford
- Electoral Ward
- Chelmer Village and Beaulieu Park
- Westminster Constituency
- Chelmsford
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/4c3a7a2b-2ed0-437f-a88a-9f174b352ff7
20th June 2025 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2-2025-06-20T15:02:09+01:00",
"date": "2025-06-20T15:02:09+01:00",
"ocid": "ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "CHPH001-DN761636-21637599",
"title": "Income Analytics Software as a Service",
"description": "CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "England",
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 297850,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"tenderPeriod": {
"endDate": "2025-03-12T12:00:00Z"
},
"contractPeriod": {
"startDate": "2025-08-04T00:00:00+01:00",
"endDate": "2027-10-31T23:59:59Z"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "goods"
},
"parties": [
{
"id": "GB-CFS-211287",
"name": "CHP",
"identifier": {
"legalName": "CHP"
},
"address": {
"streetAddress": "Myriad House, 33 Springfield Lyons Approach",
"locality": "Chelmsford",
"postalCode": "CM2 5LB",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Alison Shaw",
"email": "Alison.Shaw@chp.org.uk",
"telephone": "+44 7801582570"
},
"details": {
"url": "https://www.chp.org.uk/"
},
"roles": [
"buyer"
]
},
{
"id": "GB-CFS-319943",
"name": "Voicescape Ltd",
"identifier": {
"legalName": "Voicescape Ltd"
},
"address": {
"streetAddress": "Ice Building, 4th Floor Exchange Quay, Salford M5 3ED"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-CFS-211287",
"name": "CHP"
},
"awards": [
{
"id": "ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2-1",
"status": "active",
"date": "2025-06-13T00:00:00+01:00",
"datePublished": "2025-06-20T15:02:09+01:00",
"value": {
"amount": 297850,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-319943",
"name": "Voicescape Ltd"
}
],
"contractPeriod": {
"startDate": "2025-08-04T00:00:00+01:00",
"endDate": "2027-10-31T23:59:59Z"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/4c3a7a2b-2ed0-437f-a88a-9f174b352ff7",
"datePublished": "2025-06-20T15:02:09+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}