Award

Service Design and Delivery Partner - Commission Futures Programme

THE CHARITY COMMISSION FOR ENGLAND AND WALES

This public procurement record has 6 releases in its history.

Award

24 Apr 2026 at 12:44

TenderAmendment

21 Nov 2025 at 13:55

Tender

10 Nov 2025 at 10:51

Planning

07 Nov 2025 at 14:44

Planning

26 Sep 2025 at 08:43

Planning

20 Aug 2025 at 09:51

Summary of the contracting process

The Charity Commission for England and Wales has concluded the award stage for the "Service Design and Delivery Partner - Commission Futures Programme," which focuses on IT services such as consulting, software development, and support. The awarded supplier, Empyrean Digital Limited, will assist in the transformation of digital services over a contract period spanning from 1 April 2026 to 31 March 2028, with an optional twelve-month extension available. The selective procurement method entails a call-off from a framework agreement, targeting regions including North West, London, South West, and Wales. The contract, valued at £4,188,000, aims to lead the requirements, scoping, and delivery of the Transformation Programme, progressing from discovery phases into alpha and beta stages, eventually achieving live operation.

The tender presents significant opportunities for small and medium-sized enterprises (SMEs), as the contract is suited for SME participation. Businesses specialising in IT consultancy and digital transformation can leverage their expertise to assist the Charity Commission in achieving its aim to enhance public trust, empower organisational excellence, and simplify services for smarter regulation utilising technological innovations. Companies adept in Microsoft Azure or Dynamics 365 platforms, especially those offering robust user-focused service design and delivery, can significantly benefit from engaging in long-term partnerships with the Commission, fostering growth and integration within governmental digital services across England and Wales.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Service Design and Delivery Partner - Commission Futures Programme

Notice Description

The Service Design and Delivery Supplier will lead on the requirements (Business Analysis, User Research), scoping (Product Management, Service Design), delivery (Project and Programme management), and architecture of the three-year Transformation Programme. For year 1 this includes the completion of discovery alpha phases. Later years will take these discovery and alpha phases through into alpha and beta and into live. The Supplier will work with other suppliers and collaborate with CCEW in the management of those suppliers to deliver end-to-end transformation for CCEW. The contract includes an optional 12 month extension.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1b7a70ad-a11c-4d73-a4a5-7f782411836e
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£4,188,000 £1M-£10M
Lots Value
Not specified
Awards Value
£4,188,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Apr 2026Yesterday
Submission Deadline
24 Nov 2025Expired
Future Notice Date
24 Nov 2025Expired
Award Date
19 Apr 20266 days ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE CHARITY COMMISSION FOR ENGLAND AND WALES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L20 7HS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
TLD North West (England), TLI London, TLK South West (England), TLL Wales

Local Authority
Sefton
Electoral Ward
Linacre
Westminster Constituency
Bootle

Supplier Information

Number of Suppliers
1
Supplier Name

EMPYREAN DIGITAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812-2026-04-24T13:44:08+01:00",
    "date": "2026-04-24T13:44:08+01:00",
    "ocid": "ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812",
    "language": "en",
    "initiationType": "tender",
    "planning": {
        "budget": {
            "budgetBreakdown": [
                {
                    "id": "1",
                    "period": {
                        "startDate": "2026-04-01T00:00:00+01:00",
                        "endDate": "2027-03-31T23:59:59+01:00"
                    },
                    "description": "2026/2027",
                    "amount": {
                        "amount": 3000000,
                        "currency": "GBP"
                    }
                },
                {
                    "id": "2",
                    "period": {
                        "startDate": "2027-04-01T00:00:00+01:00",
                        "endDate": "2028-03-31T23:59:59+01:00"
                    },
                    "description": "2027/2028",
                    "amount": {
                        "amount": 3000000,
                        "currency": "GBP"
                    }
                },
                {
                    "id": "3",
                    "period": {
                        "startDate": "2028-04-01T00:00:00+01:00",
                        "endDate": "2029-03-31T23:59:59+01:00"
                    },
                    "description": "2028/2029",
                    "amount": {
                        "amount": 3500000,
                        "currency": "GBP"
                    }
                }
            ]
        },
        "documents": [
            {
                "id": "1",
                "documentType": "plannedProcurementNotice",
                "description": "Future opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/1df22275-078e-4dc4-9014-c1e991b0daf7",
                "datePublished": "2025-08-20T10:51:56+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2025-11-07T14:44:12Z"
            }
        ]
    },
    "tender": {
        "id": "1266 - Service Design and Delivery",
        "title": "Service Design and Delivery Partner - Commission Futures Programme",
        "description": "The Service Design and Delivery Supplier will lead on the requirements (Business Analysis, User Research), scoping (Product Management, Service Design), delivery (Project and Programme management), and architecture of the three-year Transformation Programme. For year 1 this includes the completion of discovery alpha phases. Later years will take these discovery and alpha phases through into alpha and beta and into live. The Supplier will work with other suppliers and collaborate with CCEW in the management of those suppliers to deliver end-to-end transformation for CCEW. The contract includes an optional 12 month extension.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "additionalClassifications": [
            {
                "id": "72000000",
                "scheme": "CPV",
                "description": "IT services: consulting, software development, Internet and support"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Wales",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 4188000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "communication": {
            "futureNoticeDate": "2025-11-24T23:59:59Z"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "datePublished": "2025-11-10T10:51:03Z",
        "tenderPeriod": {
            "endDate": "2025-11-24T16:00:00Z"
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/b7317ee1-fd11-44a6-913c-0a87784730f9",
                "datePublished": "2025-11-10T10:51:03Z",
                "format": "text/html",
                "language": "en",
                "dateModified": "2025-11-21T13:55:20Z"
            }
        ],
        "minValue": {
            "amount": 3403000,
            "currency": "GBP"
        }
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/MKFy2398",
            "name": "The Charity Commission For England And Wales",
            "identifier": {
                "legalName": "The Charity Commission For England And Wales",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/MKFy2398"
            },
            "address": {
                "streetAddress": "Redgrave Court",
                "locality": "Liverpool",
                "postalCode": "L20 7HS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Ed Butler",
                "email": "procurement@charitycommission.gov.uk",
                "telephone": "07580853707"
            },
            "details": {
                "url": "https://www.gov.uk/government/organisations/charity-commission"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-10714769",
            "name": "Empyrean Digital Limited",
            "identifier": {
                "legalName": "Empyrean Digital Limited",
                "scheme": "GB-COH",
                "id": "10714769"
            },
            "address": {
                "streetAddress": "155 Kingrosia Park Clydach Swansea Wales SA6 5PF"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/MKFy2398",
        "name": "The Charity Commission For England And Wales"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f7c5419a-d1ca-4af6-8bb6-7aef7c42b812-1",
            "status": "active",
            "date": "2026-04-20T00:00:00+01:00",
            "datePublished": "2026-04-24T13:44:08+01:00",
            "value": {
                "amount": 4188000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-10714769",
                    "name": "Empyrean Digital Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1b7a70ad-a11c-4d73-a4a5-7f782411836e",
                    "datePublished": "2026-04-24T13:44:08+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}