Award

Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact

THE UNIVERSITY OF BIRMINGHAM

This public procurement record has 2 releases in its history.

Award

29 Feb 2024 at 11:13

Award Notice
Award

11 Oct 2023 at 16:00

Award Notice
Summary of the contracting process

The University of Birmingham has recently completed the procurement of Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact software package and information systems. This procurement process involved a selective procurement method, calling off from a framework agreement. The contract period for this service, valued at £39,822.3 GBP, will run from 29th November 2023 to 31st July 2025. The tender was awarded on 24th November 2023, and the tender period ended on 27th June 2023, with the service delivery address located in B15 2TT, England.

This tender presents opportunities for SMEs in the services sector to participate in renewing the Licensing fee for ServiceNow platform used widely by The University of Birmingham. Businesses with expertise in software package and information systems may find this opportunity well-suited for growth. The University of Birmingham is the contracting authority seeking to collaborate with suppliers, such as ServiceNow UK Limited, concerning this procurement process. This tender emphasizes the importance of service quality and strategic alignment with the university's IT service management requirements.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact

Notice Description

Renewal of Licensing fee for ServiceNow platform used widely by the University.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f6f06298-37d1-475f-a245-83eec388a634
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£39,822 Under £100K
Lots Value
Not specified
Awards Value
£960,214 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Feb 20241 years ago
Submission Deadline
27 Jun 2023Expired
Future Notice Date
Not specified
Award Date
13 Jul 20223 years ago
Contract Period
29 Nov 2023 - 31 Jul 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF BIRMINGHAM
Contact Name
Teisha Ravenscroft
Contact Email
t.ravenscroft@bham.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2TT
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

SERVICENOW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985-2024-02-29T11:13:02Z",
    "date": "2024-02-29T11:13:02Z",
    "ocid": "ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "FP12129/23",
        "title": "Service Now IT Service Management Professional Fulfiller User x 50 plus ServiceNow Impact",
        "description": "Renewal of Licensing fee for ServiceNow platform used widely by the University.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B15 2TT"
                    },
                    {
                        "postalCode": "B15 2TT"
                    }
                ]
            }
        ],
        "value": {
            "amount": 39822.3,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-06-27T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-11-29T00:00:00Z",
            "endDate": "2025-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "procurementMethod": "selective"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/HHz44pYB",
            "name": "THE UNIVERSITY OF BIRMINGHAM",
            "identifier": {
                "legalName": "THE UNIVERSITY OF BIRMINGHAM",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/HHz44pYB"
            },
            "address": {
                "streetAddress": "Edgbaston",
                "locality": "BIRMINGHAM",
                "postalCode": "B152TT",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "t.ravenscroft@bham.ac.uk",
                "name": "Teisha Ravenscroft"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-06299383",
            "name": "ServiceNow UK Limited",
            "identifier": {
                "legalName": "ServiceNow UK Limited",
                "scheme": "GB-COH",
                "id": "06299383"
            },
            "address": {
                "streetAddress": "Strata Building 1 Bridge Street Staines United Kingdom TW18 4TW"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/HHz44pYB",
        "name": "THE UNIVERSITY OF BIRMINGHAM"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985-1",
            "status": "active",
            "date": "2022-07-14T00:00:00+01:00",
            "datePublished": "2023-10-11T17:00:29+01:00",
            "value": {
                "amount": 920392,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-06299383",
                    "name": "SERVICENOW UK LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-08-01T00:00:00+01:00",
                "endDate": "2025-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/904da91b-a90c-4b6a-ad41-ad5fca298520",
                    "datePublished": "2023-10-11T17:00:29+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-fa8c168c-a567-41de-bf96-3d0fffdbb985-2",
            "status": "active",
            "date": "2023-11-24T00:00:00Z",
            "datePublished": "2024-02-29T11:13:02Z",
            "value": {
                "amount": 39822.3,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-06299383",
                    "name": "ServiceNow UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-11-29T00:00:00Z",
                "endDate": "2025-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "2",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/f6f06298-37d1-475f-a245-83eec388a634",
                    "datePublished": "2024-02-29T11:13:02Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}