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TOPdesk Cloud Software

NURSING AND MIDWIFERY COUNCIL

This public procurement record has 1 release in its history.

Award

14 Oct 2026 at 09:07

Award Notice
Summary of the contracting process

The Nursing and Midwifery Council procured cloud-based TOPdesk Engaged service-management software for its London operation. The package includes 100 licensed agents and Microsoft Endpoint Manager for 100 users, supporting the council’s IT service and endpoint-management needs. The work is software and related IT services (CPV 72000000). The buyer is the Nursing and Midwifery Council, based at Portland Place in London, and the software is associated with that London location.

The procurement is complete and the contract was awarded to TOPdesk UK Ltd. The award date was 12 October 2026. The contract runs from 1 November 2026 to 31 October 2029, comprising an initial 24-month term and an optional 12-month extension. The awarded value is £116,596.80. The procurement used a selective call-off from a framework agreement. The estimated value range was £77,731.20 to £116,596.80. The submission deadline was 10 June 2026. The opportunity was identified as suitable for small and medium-sized enterprises. No separate evaluation criteria or lot structure are stated.

This award shows demand from the Nursing and Midwifery Council for a managed cloud service-desk platform paired with endpoint-management software, with capacity for 100 agents and 100 managed devices. Suppliers positioning for a comparable requirement should be able to supply and support TOPdesk Engaged and Microsoft Endpoint Manager, configure the products for an organisational service desk, and provide a reliable cloud-based service over a multi-year term. Evidence of delivering software licensing and implementation or support for a public-sector organisation would strengthen a competitor’s case. The selected supplier is itself an SME, and the procurement was considered suitable for SMEs, indicating that a smaller specialist provider can compete through the framework call-off route.

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Notice Information

Notice Title

TOPdesk Cloud Software

Notice Description

TOPdesk Engaged package (100 licensed agents) and Microsoft Endpoint Manager (100) for an initial 24-month term, with one optional 12-month extension

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fae7f963-963a-4348-82d3-81dfef65cf00
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/62f17f46-7b39-43cf-874e-63140c10970e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£116,596 £100K-£500K
Lots Value
Not specified
Awards Value
£116,596 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Oct 20261 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NURSING AND MIDWIFERY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W1B 1PZ
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

TOPDESK UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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