Award

Solent NHS Trust Contact Centre Telephony

SOLENT NHS TRUST

This public procurement record has 1 release in its history.

Award

31 Aug 2022 at 11:08

Summary of the contracting process

The Solent NHS Trust has awarded a contract for Contact Centre Telephony services to Softcat Plc. The procurement process involved a direct award under the Crown Commercial Service (CCS) Framework Agreement. The contract value is £147,035 in GBP, with a contract period starting on 5th August 2022 and ending on 4th August 2025. The procurement method used was selective, with the tender period closing on 1st June 2022. The Trust is located in Southampton, South East region, United Kingdom.

This tender provides an opportunity for businesses specializing in software-related services to grow by participating in similar frameworks. Small and medium-sized enterprises (SMEs) would find this tender particularly suitable. Businesses interested in IP Telephony Services in the healthcare industry should explore opportunities with the Solent NHS Trust for potential future collaborations.

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Notice Title

Solent NHS Trust Contact Centre Telephony

Notice Description

To procure a single provider capable of delivering a software solution for the Trust's Contact Centre Telephony requirements, this will be through a direct award of a contract under a Framework Agreement using the Crown Commercial Service (CCS) Framework Agreement for Network Services 2 (RM3808) Lot 5 IP Telephony Services.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fb0c0b01-683e-4afc-a393-a4a4c3a6862f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6befca72-60ef-4189-8821-cd13cac8a82c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£147,035 £100K-£500K
Lots Value
Not specified
Awards Value
£147,035 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Aug 20223 years ago
Submission Deadline
1 Jun 2022Expired
Future Notice Date
Not specified
Award Date
28 Jul 20223 years ago
Contract Period
4 Aug 2022 - 4 Aug 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOLENT NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO19 8BR
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
TLJ South East (England)

Local Authority
Southampton
Electoral Ward
Thornhill
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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