Award

Contact centre Avaya support and maintenance

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

25 Mar 2021 at 14:54

Award Notice
Summary of the contracting process

The Bristol City Council is conducting a procurement process for "Contact centre Avaya support and maintenance," categorised under communication software packages. This direct award tender has a total value of £266,000. The procurement was initiated on 29 March 2021, following a contract period set to run until 28 March 2022. The tender period concluded on 29 January 2021, and the awarded contract is currently active. The location of the contracting authority is Bristol, United Kingdom.

This opportunity presents significant prospects for businesses specialising in communication services and software support. Companies that have experience with Avaya systems and offer maintenance and support solutions will be particularly well-suited to compete. By engaging in this tender, businesses can expand their portfolio and potentially secure a stable contractual relationship with a major public sector client, fostering business growth and enhancing their service offerings.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Contact centre Avaya support and maintenance

Notice Description

BCC Contact centre Avaya support and maintenance - 1 year direct award via DAS framework

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fb12ded3-0cc1-4be4-89d6-500538ea3bfa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b2bceebb-825a-4907-9b69-5ba030e93850
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48510000 - Communication software package

Notice Value(s)

Tender Value
£266,000 £100K-£500K
Lots Value
Not specified
Awards Value
£266,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20214 years ago
Submission Deadline
29 Jan 2021Expired
Future Notice Date
Not specified
Award Date
19 Mar 20214 years ago
Contract Period
28 Mar 2021 - 28 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

4NET TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-fb12ded3-0cc1-4be4-89d6-500538ea3bfa-2021-03-25T14:54:16Z",
    "date": "2021-03-25T14:54:16Z",
    "ocid": "ocds-b5fd17-fb12ded3-0cc1-4be4-89d6-500538ea3bfa",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BRISTOLCC001-DN533665-62108478",
        "title": "Contact centre Avaya support and maintenance",
        "description": "BCC Contact centre Avaya support and maintenance - 1 year direct award via DAS framework",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48510000",
            "description": "Communication software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "BS15TR"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 266000,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "tenderPeriod": {
            "endDate": "2021-01-29T23:59:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-03-29T00:00:00+01:00",
            "endDate": "2022-03-28T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-107820",
            "name": "Bristol City Council",
            "identifier": {
                "legalName": "Bristol City Council"
            },
            "address": {
                "streetAddress": "Bristol City Council, City Hall, College Green",
                "locality": "Bristol",
                "postalCode": "BS1 5TR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Cameron Graley",
                "email": "cameron.graley@bristol.gov.uk",
                "telephone": "+44 7511934675"
            },
            "details": {
                "url": "https://www.bristol.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-118716",
            "name": "4net Technologies Ltd",
            "identifier": {
                "legalName": "4net Technologies Ltd"
            },
            "address": {
                "streetAddress": "M32 0TR"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-107820",
        "name": "Bristol City Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-fb12ded3-0cc1-4be4-89d6-500538ea3bfa-1",
            "status": "active",
            "date": "2021-03-19T00:00:00Z",
            "datePublished": "2021-03-25T14:54:16Z",
            "value": {
                "amount": 266000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-118716",
                    "name": "4net Technologies Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-03-29T00:00:00+01:00",
                "endDate": "2022-03-28T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/b2bceebb-825a-4907-9b69-5ba030e93850",
                    "datePublished": "2021-03-25T14:54:16Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}