Notice Information
Notice Title
eCase Correspondence Complaints case management system 2021
Notice Description
Digital had a requirement to replace the system (Comet) supporting Ministerial Correspondence (MC), Parliamentary Questions (PQs) and Freedom of Information (FoI) requests. Although the overall caseload is a tiny proportion of DWP's correspondence the targets are monitored closely by Ministers, Cabinet Office, the Information Commissioner (FOI) and Parliament's Procedure Committee (PQ's). Delays processing cases would therefore have significant reputational and legal impact on DWP and its Ministers. Deliver business efficiencies and enhanced service to Ministers through improved system performance and functionality GDPR compliance A flexible and secure case management system designed specifically for Public Sector. The service enables a single platform for management of Freedom of Information (FOI), SARs, Ministerial Correspondence (MC), Parliamentary Questions (PQ), Letters, Complaints, Court Orders, and Investigations.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-fb3fbf3d-183c-4f2b-bdd8-65df42c847f0
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/186c358f-5954-4832-960f-3fe00385d0c7
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £1,665,140 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £1,665,140 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 Apr 20214 years ago
- Submission Deadline
- 1 Mar 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 28 Mar 20214 years ago
- Contract Period
- 31 Mar 2021 - 31 Mar 2026 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT FOR WORK AND PENSIONS
- Contact Name
- Not specified
- Contact Email
- crosscutting.technologyp-i@dwp.gov.uk
- Contact Phone
- 1
Buyer Location
- Locality
- LEEDS
- Postcode
- LS2 3UA
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- Not specified
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/186c358f-5954-4832-960f-3fe00385d0c7
13th April 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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