Award

8X8 Call Centre Software

INTELLECTUAL PROPERTY OFFICE

This public procurement record has 1 release in its history.

Award

24 Oct 2022 at 09:33

Award Notice
Summary of the contracting process

The Intellectual Property Office has awarded a contract for 8X8 Call Centre Software valued at £29,609. The procurement method used was selective, involving a framework agreement. The contract period is from 16th May 2022 to 15th May 2023. The tender closed on 13th May 2022. The buying organisation was the Intellectual Property Office based in Newport, Wales, United Kingdom.

This tender for cloud-hosted call centre software and services from the Intellectual Property Office presents opportunities for businesses specialising in software package utilities. Small and medium-sized enterprises (SMEs) are identified as suitable suppliers. Businesses interested in providing services in the software category should consider this closed tender as a growth opportunity in the public procurement sector.

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Notice Information

Notice Title

8X8 Call Centre Software

Notice Description

Cloud hosted call centre software and services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fc5a4d0b-3c50-4a57-bc77-ed5e1c98ea17
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc456e24-0c0b-49bf-87d9-7d86a7e585ac
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48700000 - Software package utilities

Notice Value(s)

Tender Value
£29,609 Under £100K
Lots Value
Not specified
Awards Value
£29,609 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Oct 20223 years ago
Submission Deadline
13 May 2022Expired
Future Notice Date
Not specified
Award Date
12 May 20223 years ago
Contract Period
15 May 2022 - 15 May 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
INTELLECTUAL PROPERTY OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8QQ
Post Town
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLL Wales
Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
1
Supplier Name

8X8

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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