Award

Application, Development & Maintenance (ADM)

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

14 May 2024 at 16:45

Award Notice
Summary of the contracting process

National Highways has awarded the contract for Application, Development & Maintenance (ADM) services under the Service Operations Modernisation Programme. The procurement method used was a selective process through a call-off from a framework agreement. The contract value is £43,490,000 in GBP, with a contract period starting on June 29, 2024, and ending on June 28, 2029. The tender period ended on November 1, 2023. The buying organization is National Highways, located in Birmingham, England. The industry category is Application service providers.

This awarded contract presents business growth opportunities for service providers specialising in application development and maintenance. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete due to the contract's nature and scope. Companies offering IT support services and software solutions can leverage their expertise to fulfil the requirements laid out by National Highways, contributing to the enhancement of their application estate and operational capabilities.

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Notice Information

Notice Title

Application, Development & Maintenance (ADM)

Notice Description

Application, Development & Maintenance (ADM) Under the Service Operations Modernisation Programme (SOMP), National Highways is undergoing enhancements to improve Service Operations capability, modernise Services, reshape the Supplier landscape, and enhance the Operating Model of IT Service Operations. As part of this transition towards the target operating model, we are establishing a new central Applications Function. This function will have clearly defined processes and supporting contracts to assume the overarching responsibility for applications across National Highways. In parallel with the establishment of the central Applications Function, we are actively recruiting multiple technical resources. This approach aims to create a hybrid support model for application support, combining internal expertise with external resources as needed. To gain a comprehensive understanding of our application estate, we have conducted a thorough discovery exercise. The findings reveal a significant number of applications, approximately 1200 in total. However, currently only 8% of these applications are fully managed by the Applications Team. Based on projected future demands, it is evident that we need to support hundreds of applications through a centrally managed team. In summary, National Highways is proactively establishing a central Applications Function, recruiting technical resources, and conducting a comprehensive review of the application estate. Our goal is to enhance our support capabilities, improve the management of applications, and meet the evolving demands of the business. This contract has been awarded to take on the full operational management of our existing suite of applications initially, under a standard contract with a fixed price. As part of this arrangement, additional applications will be gradually onboarded into the supplier's support framework through a call-off agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fdc7d2e6-4721-4c88-862c-f85d3fe89509
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dd9683f9-4c0f-4ec7-b80f-e0734e5b9413
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72416000 - Application service providers

Notice Value(s)

Tender Value
£43,490,000 £10M-£100M
Lots Value
Not specified
Awards Value
£43,490,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
14 May 20241 years ago
Submission Deadline
1 Nov 2023Expired
Future Notice Date
Not specified
Award Date
2 Apr 20241 years ago
Contract Period
28 Jun 2024 - 28 Jun 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1RN
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

VERSION 1 SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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