Award

Complaints & Feedback with Member Enquiries

LONDON BOROUGH OF NEWHAM

This public procurement record has 1 release in its history.

Award

31 Oct 2022 at 11:36

Award Notice
Summary of the contracting process

The London Borough of Newham has awarded a contract named "Complaints & Feedback with Member Enquiries" in the services category using a selective procurement method with a value of 71720 GBP. The contract period runs from November 1, 2022, to October 31, 2024. The buying organisation is the London Borough of Newham, and the contracting authority is Civica UK limited. The procurement stage was an award, and the contract has a deadline of October 24, 2022, for the tender period.

This tender offers opportunities for businesses in software package and information systems. Businesses in related industries looking to engage in catalogue purchases could compete in this process. The contract has been awarded to Civica UK limited, which is a large-scale supplier. Companies interested in providing services in the specified postal code area E16 2QU may find this contract suitable for their growth and expansion strategies. The successful bidder will collaborate with the London Borough of Newham on delivering complaints and feedback services to support member enquiries.

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Notice Information

Notice Title

Complaints & Feedback with Member Enquiries

Notice Description

Complaints & Feedback with Member Enquiries awarded via Gcloud process

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ff1b2cfe-f8db-443a-95d1-8bc2f9d08ddc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3165a819-78c8-4965-aeda-c3ed768c3024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Catalogue purchase
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£71,720 Under £100K
Lots Value
Not specified
Awards Value
£71,720 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20223 years ago
Submission Deadline
24 Oct 2022Expired
Future Notice Date
Not specified
Award Date
26 Oct 20223 years ago
Contract Period
1 Nov 2022 - 31 Oct 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF NEWHAM
Contact Name
Not specified
Contact Email
eprocurement@onesource.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E16 2QU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Royal Albert
Westminster Constituency
West Ham and Beckton

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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