Award

Notice of Contract Award_Virtual Contact Centre

MONEY AND PENSIONS SERVICE

This public procurement record has 1 release in its history.

Award

24 Jan 2020 at 16:18

Summary of the contracting process

The procurement process described pertains to the Money and Pensions Service, based in London, which has awarded a contract titled "Notice of Contract Award_Virtual Contact Centre". This project falls under the Information Technology Services category and was acquired through a selective procurement method via a dynamic purchasing system. The tender period ended on 5 January 2020, whereas the contract commenced on 6 January 2020 and will run until 5 January 2021, with a total contract value of £64,400.

This tender offers significant opportunities for small and medium-sized enterprises (SMEs) specialising in information technology services, particularly those capable of providing cloud hosting solutions. Companies that wish to compete should focus on delivering high-quality virtual contact centre services, as the awarded contract indicates a need for such capabilities within the public sector. Engaging in this contract could potentially enhance business profiles and future prospects in similar projects.

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Notice Title

Notice of Contract Award_Virtual Contact Centre

Notice Description

Notice of Contract Award under Crown Commercial Framework RM1557.11 Lot 1 Cloud Hosting - Services procured Virtual Contact Center

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ff31e42a-c06b-4bc9-a4d0-aeceff27241e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9512b7fd-24ec-4e6a-8411-4da151d89588
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£64,400 Under £100K
Lots Value
Not specified
Awards Value
£64,400 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jan 20206 years ago
Submission Deadline
5 Jan 2020Expired
Future Notice Date
Not specified
Award Date
6 Jan 20206 years ago
Contract Period
6 Jan 2020 - 5 Jan 2021 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MONEY AND PENSIONS SERVICE
Contact Name
Patrick Theseira
Contact Email
patrick.theseira@maps.org.uk
Contact Phone
+44 208 1324929

Buyer Location

Locality
LONDON
Postcode
EC1N 2TD
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI London

Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

CIPTEX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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