Award

Siebal CRM Support

GAMBLING COMMISSION

This public procurement record has 1 release in its history.

Award

10 Apr 2019 at 08:31

Summary of the contracting process

The Gambling Commission is undertaking a completed procurement process for the contract titled "Siebal CRM Support," aimed at managing licensing and compliance of licensing for IT services focused on consulting, software development, and support. This direct procurement method was carried out through a single tender action, which was below the threshold. The tender period concluded on 31 March 2019, with the contract commencing on 1 April 2019 and lasting until 31 March 2021. The geographical scope of delivery includes locations such as the United Kingdom and British Overseas Territories, with Birmingham serving as the contracting authority's address.

This tender presents significant opportunities for businesses specialised in IT support and software development, particularly those with experience in licensing compliance and complex systems. Companies familiar with customer relationship management systems and those that can demonstrate critical skills and experience may find themselves well-positioned to compete for similar future tenders. Engagement with the Gambling Commission can also pave the way for further partnerships within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Siebal CRM Support

Notice Description

Manage licensing and Compliance of licensing - Skills and experience of supplier is critical - Relationship and incumbent already has tacit knowledge and understanding of complex systems

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ff3fd95c-cbf5-48dd-9e3d-f9bf0c1d275c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1a462a34-7588-4b85-8a18-7c92c2427fff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£36,964 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 20196 years ago
Submission Deadline
31 Mar 2019Expired
Future Notice Date
Not specified
Award Date
28 Feb 20196 years ago
Contract Period
31 Mar 2019 - 31 Mar 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GAMBLING COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B2 4BP
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified

Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

SIEBEL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ff3fd95c-cbf5-48dd-9e3d-f9bf0c1d275c-2019-04-10T09:31:16+01:00",
    "date": "2019-04-10T09:31:16+01:00",
    "ocid": "ocds-b5fd17-ff3fd95c-cbf5-48dd-9e3d-f9bf0c1d275c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CN0588",
        "title": "Siebal CRM Support",
        "description": "Manage licensing and Compliance of licensing - Skills and experience of supplier is critical - Relationship and incumbent already has tacit knowledge and understanding of complex systems",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2019-03-31T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-04-01T00:00:00+01:00",
            "endDate": "2021-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-PB169",
            "name": "Gambling Commission",
            "identifier": {
                "legalName": "Gambling Commission",
                "scheme": "GB-GOR",
                "id": "PB169"
            },
            "address": {
                "streetAddress": "4th Floor, Victoria Square House Victoria Square",
                "locality": "Birmingham",
                "postalCode": "B24BP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Darren Jacobs",
                "email": "djacobs@gamblingcommission.gov.uk",
                "telephone": "0121 237 5922"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-112432",
            "name": "Siebel",
            "identifier": {
                "legalName": "Siebel"
            },
            "address": {
                "streetAddress": "On request"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-PB169",
        "name": "Gambling Commission"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ff3fd95c-cbf5-48dd-9e3d-f9bf0c1d275c-1",
            "status": "active",
            "date": "2019-02-28T00:00:00Z",
            "datePublished": "2019-04-10T09:31:16+01:00",
            "value": {
                "amount": 36964,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-112432",
                    "name": "Siebel"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-04-01T00:00:00+01:00",
                "endDate": "2021-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1a462a34-7588-4b85-8a18-7c92c2427fff",
                    "datePublished": "2019-04-10T09:31:16+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}