Award

Contact Centre Solution for Leisure Centres

NOTTINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Award

08 Jan 2020 at 13:49

Summary of the contracting process

The procurement process involves Nottingham City Council, which has completed the award of a contract for a "Contact Centre Solution for Leisure Centres," a project valued at £100,000. This is a selective procurement method under the HealthTrust Europe LLP Framework Agreement, specifically Lot 2 for Enterprise Level ICT Solutions. The contract began on 28th October 2019 and is set to run until 27th October 2024. The tender period concluded on 27th October 2019, and the project primarily falls under the information technology industry category, particularly focused on contact management software.

This tender represents a significant opportunity for businesses specialising in ICT solutions, particularly those that can provide enterprise-level contact centre services. Companies that are innovative and agile, including small to medium enterprises (SMEs), may find themselves well-suited to compete for similar contracts in the future. Engaging with Nottingham City Council can also foster relationships that may lead to further business prospects within the public sector.

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Notice Title

Contact Centre Solution for Leisure Centres

Notice Description

Call-Off Contract under the HealthTrust Europe LLP Framework Agreement for the provision of Enterprise Level ICT Solutions, Lot 2 for a Contact Centre solution for Leisure Centre's.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ffb7552c-9572-4aa8-97bf-d3b1f1097986
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c830dd98-909d-49cd-a07d-d2a8617879f4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48333000 - Contact management software package

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jan 20206 years ago
Submission Deadline
27 Oct 2019Expired
Future Notice Date
Not specified
Award Date
26 Oct 20196 years ago
Contract Period
28 Oct 2019 - 27 Oct 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 3NG
Post Town
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)

Local Authority
Nottingham
Electoral Ward
Castle
Westminster Constituency
Nottingham East

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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