Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Market Research and Insight Services

Network Rail Infrastructure Ltd

This public procurement record has 1 release in its history.

Award

18 Feb 2021 at 22:56

Award Notice
Summary of the contracting process

Network Rail Infrastructure Ltd is seeking to award contracts for "Market Research and Insight Services" through a selective competitive procedure with negotiation. This procurement process encompasses various market research services, including qualitative and quantitative research, commercial market intelligence, and an online survey tool. The contract is classified under services in the market research sector, and all activities are to be conducted in the UK. Key activities for the contract were expected to commence after the award in February 2021, with individual contract values ranging from £240,000 to £7 million.

This tender presents significant opportunities for businesses specialising in market research, data analytics, and associated IT services. Enterprises that offer expertise in consumer behaviour analysis, employee engagement studies, or online survey tools would be particularly well-positioned to compete. Given the awards involve both small and large suppliers, SMEs focusing on innovative research methodologies or tech-driven insights have a promising chance to gain traction in this lucrative contract area, supporting Network Rail's commitment to informed decision-making and strategic planning.

How relevant is this notice?

Notice Information

Notice Title

Market Research and Insight Services

Notice Description

Network Rail identified a requirement for the provision of market research from third-party suppliers to provide the following activities both nationally and regionally: - Quantitative and qualitative primary market research - Commercial market intelligence - Online survey tool

Lot Information

Qualitative and Quantitative Primary Market Research

The lot includes but not limited to the following: * B2C/B2B/CX * Employee engagement * Communications development & evaluation * Brand reputation * Politicians * Journalists * Mystery shopping * Pedestrian counting * Behaviour change * Segmentation * Public health and safety

Commercial Market Intelligence

The lot includes but not limited to the following: * Trends and insight into retail buying behaviours of consumers o General retail consumer buying behaviours (national and global o Travel retail consumer buying behaviours (national and global o Customer experience - experiential activity * Customer profiling and segmentation * Thought leadership in the retail and commercial sphere * Turning information into actionable insights for daily decision-making and strategic planning

Online Tool

The lot includes but not limited to the following: * Requires bespoke registration and onboarding process * Quantitative panel and qualitative functions * Support service for users including but not limited to access support, building surveys, training support etc. * Unlimited users & surveys capability * Easy and intuitive to use for non-research specialists * Template questionnaires provided for different types of surveys * Ability to undertake targeted surveys * Supplier to provide training to users throughout contract including but not limited to usability training as required by Network Rail on an ad-hoc basis * Tools to be compatible across multiple systems and platforms including but not limited to Microsoft and Apple desktops, IOS and Android * Tool to meet highest security standards and GDPR compliant

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029457
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003312-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

79311000 - Survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,040,000 £10M-£100M

Notice Dates

Publication Date
18 Feb 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Feb 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Network Rail Infrastructure Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 2DN
Postcode Area
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
Regent's Park
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
6
Supplier Names

DJS Research Ltd

PricewaterhouseCoopers LLP

QuestionPro UK Limited

Savanta Group Ltd

Strategic Research and Insight Ltd

Yonder Consulting Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...