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Golding Homes - Procurement of repairs management software (RMS)

Golding Homes

This public procurement record has 1 release in its history.

Tender

25 Feb 2021 at 18:32

Tender Notice
Summary of the contracting process

Golding Homes is seeking proposals for the procurement of a Repairs Management System (RMS) to bring their repairs service in-house, with a total contract value of £500,000. This tender is currently active, and businesses can submit their bids until 15th March 2021. The procurement falls under the goods category within the software industry, specifically targeting the South East region of England. The process is being conducted through a selective procurement method, described as a competitive procedure with negotiation, which is necessitated by a strategic shift in their service delivery. A contract period of five years is anticipated, with the possibility of extending up to eight years based on performance evaluations.

This tender presents a significant opportunity for small and medium enterprises (SMEs) as Golding Homes is open to selecting economic operators from this demographic. Particularly, businesses specialising in software development, customer relationship management, and compliance solutions would be well-suited to compete for this contract. The requirement for a system that can interface with existing platforms will further favour vendors with proven integration capabilities. As the repair management system is critical for service delivery, interested suppliers should prepare to demonstrate their technical suitability and meet the selection criteria outlined in the procurement documentation.

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Notice Information

Notice Title

Golding Homes - Procurement of repairs management software (RMS)

Notice Description

Golding Homes are bringing their repairs service "in-house" from a previously fully outsourced service. As part of this exercise, we require to implement a Repairs Management System (RMS) to fully support our teams in delivering an excellent customer service.

Lot Information

Lot 1

Golding Homes are looking to procure a repairs management system (RMS) which can interface with existing systems. The procurement is being conducted using competitive route with negotiation but we reserve the right to award as per procurement documentation. This is an accelerated procedure as a result of internal strategic change which requires maintenance of customer safety and satisfaction as a priority. The RMS system is critical to support service delivery. This is envisaged to be a 5 year contract. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/U565ZB66C9

Renewal: This is envisaged to be a 5 year contract with the option to extend to a maximum of 8 years dependent upon performance; capability and other measures as set out in the contract documentation

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029675
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003853-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48170000 - Compliance software package

48219300 - Administration software package

48330000 - Scheduling and productivity software package

48332000 - Scheduling software package

48333000 - Contact management software package

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Feb 20215 years ago
Submission Deadline
15 Mar 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Golding Homes
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1ST
Postcode Area
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ South East (England)
Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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