Golding Homes - Procurement of repairs management software (RMS)

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    "id": "ocds-h6vhtk-029675-2021-02-25T18:32:02Z",
    "date": "2021-02-25T18:32:02Z",
    "ocid": "ocds-h6vhtk-029675",
    "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Maidstone:-Software-package-and-information-systems./U565ZB66C9 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/U565ZB66C9 GO Reference: GO-2021225-PRO-17845403",
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            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Golding Homes - Procurement of repairs management software (RMS)",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "mainProcurementCategory": "goods",
        "description": "Golding Homes are bringing their repairs service \"in-house\" from a previously fully outsourced service. As part of this exercise, we require to implement a Repairs Management System (RMS) to fully support our teams in delivering an excellent customer service.",
        "value": {
            "amount": 500000,
            "currency": "GBP"
        },
        "lots": [
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                "id": "1",
                "description": "Golding Homes are looking to procure a repairs management system (RMS) which can interface with existing systems. The procurement is being conducted using competitive route with negotiation but we reserve the right to award as per procurement documentation. This is an accelerated procedure as a result of internal strategic change which requires maintenance of customer safety and satisfaction as a priority. The RMS system is critical to support service delivery. This is envisaged to be a 5 year contract. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/U565ZB66C9",
                "value": {
                    "amount": 500000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "This is envisaged to be a 5 year contract with the option to extend to a maximum of 8 years dependent upon performance; capability and other measures as set out in the contract documentation"
                },
                "secondStage": {
                    "minimumCandidates": 3,
                    "maximumCandidates": 3
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        "items": [
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                "additionalClassifications": [
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                        "id": "48170000",
                        "description": "Compliance software package"
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                    {
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                    {
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                        "description": "Contact management software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48219300",
                        "description": "Administration software package"
                    },
                    {
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                        "id": "48445000",
                        "description": "Customer Relation Management software package"
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                ],
                "deliveryAddresses": [
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                        "region": "UKJ"
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                ],
                "deliveryLocation": {
                    "description": "SOUTH EAST (ENGLAND)"
                },
                "relatedLot": "1"
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        "selectionCriteria": {
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                    "description": "Please refer to pass/fail criteria in procurement documentation",
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        "otherRequirements": {
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        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive procedure with negotiation",
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "In Sourcing of repairs function has led to strategic and short notice requirement for repairs management system to be implemented to ensure customer safety and satisfaction"
        },
        "secondStage": {
            "successiveReduction": true,
            "noNegotiationNecessary": true,
            "invitationDate": "2021-03-31T00:00:00+01:00"
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        "tenderPeriod": {
            "endDate": "2021-03-15T13:00:00Z"
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        "contractTerms": {
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    "parties": [
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            "id": "GB-FTS-4816",
            "name": "Golding Homes",
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            },
            "address": {
                "streetAddress": "County Gate One, Staceys Street",
                "locality": "Maidstone",
                "region": "UKJ",
                "postalCode": "ME14 1ST",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 3007772600",
                "email": "tenders@camerons.uk.com",
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                    {
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                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            },
            "additionalContactPoints": [
                {
                    "email": "procurement@goldinghomes.org.uk"
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        {
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    "buyer": {
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        "name": "Golding Homes"
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}