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Covid 19 Vaccination Programme - Service Desk

NHS England

This public procurement record has 1 release in its history.

Award

03 Mar 2021 at 22:56

Award Notice
Summary of the contracting process

NHS England is seeking to establish a Service Desk for its Covid 19 Vaccination Programme, located in the UK. This procurement, classified under helpdesk services (CPV code 72253100), is currently complete and followed a limited method due to extreme urgency necessitated by unforeseen events. The contract was awarded to Atos IT Services UK Limited on 17 November 2020, for a total value of £1,035,283. The tender process was initiated to ensure rapid response capabilities, providing incident advice and guidance to NHS professionals involved in the vaccination effort.

This procurement presents a significant opportunity for businesses specialising in IT services and helpdesk solutions, particularly those capable of mobilising quickly under tight deadlines. Companies that can offer high-quality support and demonstrate an ability to deliver services rapidly may find themselves well-positioned to compete in future tenders, especially within the healthcare sector which is increasingly reliant on effective and efficient technological support in urgent circumstances.

How relevant is this notice?

Notice Information

Notice Title

Covid 19 Vaccination Programme - Service Desk

Notice Description

The Service Desk will act as a Single Point of Contact providing an incident advice, guidance and log-and-referral service for all NHSE/I and associate professionals working in the Vaccination Programme.

Lot Information

Lot 1

The Service Desk will act as a Single Point of Contact providing an incident advice, guidance and log-and-referral service for all NHSE/I and associate professionals working in the Vaccination Programme.

Procurement Information

In view of the extreme urgency, NHS England did not have time to conduct a procurement procedure in accordance with the timescales set out in the Public Contracts Regulations 2015. This Supplier was able to mobilise and provide the necessary services within the tight timescales required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029827
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004297-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253100 - Helpdesk services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,035,283 £1M-£10M

Notice Dates

Publication Date
3 Mar 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

Atos IT Services UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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