Award

Kofax Support 2021/2022

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Award

11 Mar 2021 at 22:56

Summary of the contracting process

The NHS Business Services Authority has successfully completed the procurement process for the contract titled "Kofax Support 2021/2022", which falls under the miscellaneous repair and maintenance services category. The contract specifically involves the provision of support and maintenance services for the NHSBSA's bespoke core Intelligent Character Recognition solution and Kofax KTT Product Suite. The procurement was executed through a limited method, without prior publication of a competition, due to the bespoke nature of the products involved. Delivery is required across various NHSBSA sites in the regions of Tyne and Wear, UKC, UKD, and UKJ. This contract was awarded on February 22, 2021, and has a total value of £152,972.09.

This tender presents significant opportunities for businesses specialising in IT maintenance and support services, particularly those experienced with bespoke software solutions and Kofax products. Companies with prior expertise in servicing healthcare technology or those capable of providing tailored support will be well-positioned to compete in similar future procurements. Engaging with this sector could facilitate relationships with NHS entities, offering pathways to growth within the public health domain, which frequently requires technical support for specialised systems.

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Notice Title

Kofax Support 2021/2022

Notice Description

The award of a contract for the provision of support and maintenance services for the NHSBSA's bespoke core Intelligent Character Recognition (ICR) solution and bespoke Kofax KTT Product Suite purchased by the NHSBSA .

Lot Information

Lot 1

The direct award of a contract for the provision of support and maintenance services for the NHSBSA's bespoke core Intelligent Character Recognition (ICR) solution and bespoke Kofax KTT Product Suite currently owned by the NHSBSA .

Procurement Information

The NHSBSA has previously purchased the Kofax ICR Solution made up of a bespoke product suite including KTT. This contract relates to the support and maintenance of those Kofax (KTT) products purchased by the NHSBSA. This award does not relate to the ICR solution as the product has already been purchased and there is no requirement to replace the product. The requirement relates to the support of the products purchased by the NHSBSA. A failure in the continued support of this service would have a catastrophic effect on the NHSBSA's ability to provide the services reliant on ICR processing. The product owned by the NHSBSA must be supported by Kofax UK Ltd due to the bespoke nature of the product configuration and integration required to the NHSBSA systems.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029af9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005000-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50800000 - Miscellaneous repair and maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£152,972 £100K-£500K

Notice Dates

Publication Date
11 Mar 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Feb 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Commercial Services
Contact Email
nhsbsa.commercialservicesteam@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
TYNE AND WEAR
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLJ South East (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

KOFAX

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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