Award

Hosted Custody and Case Management System

LANCASHIRE CONSTABULARY

This public procurement record has 1 release in its history.

Award

12 Mar 2021 at 13:53

Award Notice
Summary of the contracting process

The Lancashire Constabulary is seeking to enhance its policing and police records management capabilities through a tender for a Hosted Custody and Case Management System. This procurement, classified under computer-related services, aims to provide essential support for the police's operational processes in Preston, UK. The procurement is currently at the Award stage, and the contract was signed on 12 March 2021, with a total contract value of £6,000,000. This contract extends from 1 April 2021 to 31 March 2028 and was awarded to Northgate Public Services (UK) Limited after a negotiated procurement method due to the unique technical requirements of the service.

This opportunity presents substantial growth potential for technology firms, particularly those specialising in information technology services, software development, and public sector solutions. Vendors capable of offering advanced policing and records management systems may find themselves in a competitive position, especially given the Lancashire Constabulary's recognition of the necessity for stability and continuity as they implement critical updates to their systems. This procurement is ideally suited for established businesses familiar with delivering complex tailored services in the public sector environment.

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Notice Information

Notice Title

Hosted Custody and Case Management System

Notice Description

To provide a hosted custody and case management system together with related helpdesk support for use by the Lancashire Constabulary

Lot Information

Lot 1

Renewal of a contract from 1st April 2021 to 31 March 2028 to allow for the provision of policing and police records management software

Procurement Information

Negotiated procedure without prior publication * The works, supplies or services can be provided only by a particular economic operator for the following reason: * absence of competition for technical reasons Explanation: The Lancashire Constabulary relies on the grounds set out in Regulation 32(2)(b)(ii) (Use of the negotiated procedure without prior publication) of the Public Contracts Regulations 2015. For technical reasons, the services can be provided only by a particular tenderer, namely Northgate Public Services (UK) Limited. Northgate is currently providing the Lancashire Constabulary with a custody and police records management system under a contract procured in 2015. This contract was procured for a period of 5 years expiring 2021. The Lancashire Constabulary is undergoing the introduction of additional software functionality and associated changes included revised pricing and service levels commensurate with the revised requirements to be introduced shortly. The nature of the changes taking place will introduce different processes and will affect the fabric and operation of parts of the Lancashire Constabulary. The Lancashire Constabulary has therefore concluded that a period of stability is required in its policing records management system, to ensure that these critical services can continue to be delivered with the same personnel and processes in place, in sufficient time as the programme of change is completed. A change of supplier at this stage would introduce significant risk, at a time when there are already a change programme under way. Additional investment will also be made during this period, to ensure that the services can continue to be delivered to the same standard ensuring policing records and systems are managed accurately and securely. The Lancashire Police has undertaken a value for money assessment in order to satisfy itself that the proposed additional 7 year contract renewal of the NPS contract represents value for the services which are being delivered. These services can only be provided by the present supplier because of the operational constraints and risks associated with a change of supplier during the next critical period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029b39
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005064-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

72500000 - Computer-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£6,000,000 £1M-£10M

Notice Dates

Publication Date
12 Mar 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Mar 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LANCASHIRE CONSTABULARY
Contact Name
Jackie Collett
Contact Email
jackie.collett@lancashire.pnn.police.uk
Contact Phone
+44 1772412889

Buyer Location

Locality
PRESTON
Postcode
PR4 5SB
Post Town
Preston
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD4 Lancashire
Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHGATE PUBLIC SERVICES (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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