Award

London Borough of Lambeth Block Cleaning and Concierge Services Contract

LONDON BOROUGH OF LAMBETH

This public procurement record has 2 releases in its history.

Award

05 May 2022 at 12:27

Tender

22 Mar 2021 at 14:16

Summary of the contracting process

The London Borough of Lambeth is conducting the Block Cleaning and Concierge Services contract for its 33,839 council-owned homes across the borough, aiming to provide comprehensive cleaning and ancillary services. This contract is in the active tender stage and follows a selective procurement method (restricted procedure). The anticipated start date for the service is 1st October 2021, with a contract duration of six years, extendable for an additional eight years if options are exercised. The maximum contract value is £99,050,000 over a possible 14-year term.

This tender represents a significant opportunity for businesses specialising in cleaning and sanitation services, waste management, and concierge services. Companies that adhere to the London Living Wage and have experience dealing with large cleaning contracts would be particularly well-suited to compete. The requirement for compliance with the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) could also present advantages for established firms that focus on employee welfare and retention.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

London Borough of Lambeth Block Cleaning and Concierge Services Contract

Notice Description

The London Borough of Lambeth is seeking a supplier to undertake a holistic cleaning and concierge service to its 33 839 council-owned homes borough - wide, including the routine and ad hoc cleaning of communal areas, housing estates and other buildings within the borough -- together with ad hoc ancillary housing management services, emergency response, graffiti removal, deep clean, pressurised water cleaning and Fire Risk Assessments (FRA) and Related Remedial Actions services, waste (bulk refuse and fly tipping) removal/ disposal services and the Concierge Service. The contract will be for the whole borough and the contract value is set out below. The contract will be for a period of six (6) years, with two separate possible extensions of four (4) years each. The maximum total possible Contract Period is fourteen (14) years (i.e. 6 + 4 + 4). The maximum contract value allowing for ad hoc and routine work is PS99,050,000.00 for the maximum 14 year period.

Lot Information

Lot 1

The London Borough of Lambeth is seeking a supplier to undertake a holistic cleaning and concierge service to its 33 839 council-owned homes borough-wide, including the cleaning of communal areas, housing estates and other buildings -- together with ancillary housing management services. The scope of the works to be undertaken in this contract includes but is not restricted to: * Cleaning of Internal Communal Areas (i.e. areas inside the boundaries of buildings); * Welfare areas on estates; * Low level flat roofs; * Gullies (excluding all those on highways and adjacent to refuse / bin chambers); * Drains, downpipes and gutters; * Window Cleaning; * Graffiti Removal; * Ad hoc Deep Cleans including refuse / bin chambers; * Ad hoc Pressurised Water Cleaning, including the Cleaning of Refuse Chutes; * Dealing with Emergencies; * Fire Risk Assessments (FRA) and Related Remedial Actions; and * The Concierge Service. The above services consist of those that are required on a regular planned basis to maintain a clean and safe environment and those that are required on a reactive basis to deal with specific situations and emergencies. It is currently anticipated that the proposed Block Cleaning and Concierge Contract will start on the 01 October 2021, and will be for a period of six (6) years, with two separate possible extensions of four (4) years each. The total possible Contract Period is fourteen (14) years (i.e. 6 + 4 + 4).

Options: The contract will be for six (6) years with the option, as set out in contract terms, of two separate possible extensions of four (4) years each.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029df5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011699-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

90500000 - Refuse and waste related services

90510000 - Refuse disposal and treatment

90610000 - Street-cleaning and sweeping services

90640000 - Gully cleaning and emptying services

90690000 - Graffiti removal services

90900000 - Cleaning and sanitation services

90911000 - Accommodation, building and window cleaning services

Notice Value(s)

Tender Value
£99,050,000 £10M-£100M
Lots Value
£99,050,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 May 20224 years ago
Submission Deadline
19 Apr 2021Expired
Future Notice Date
Not specified
Award Date
3 Jan 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF LAMBETH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW2 1RW
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLI45 Lambeth

Local Authority
Lambeth
Electoral Ward
Brixton Acre Lane
Westminster Constituency
Clapham and Brixton Hill

Supplier Information

Number of Suppliers
1
Supplier Name

PINNACLE FM

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-029df5-2022-05-05T13:27:05+01:00",
    "date": "2022-05-05T13:27:05+01:00",
    "ocid": "ocds-h6vhtk-029df5",
    "description": "The Transfer of Undertakings (Protection of Employment) Regulations 2006 ('TUPE') will apply on the award of this contract. There are approximately 192 employees providing the current cleaning and concierge service who will have protection and transfer rights under TUPE in the event of a change of contractor. The Council is committed to pay equality and in this regard, all employees (interim and permanent; full time and part time; PAYE and contract) associated with this contract must be paid at least the current London Living Wage as the same may change over the term. This also applies to any subcontractor staff that spend at least half of their time on this contract.",
    "initiationType": "tender",
    "tender": {
        "id": "LBL/WS4/ML",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "London Borough of Lambeth Block Cleaning and Concierge Services Contract",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "90900000",
            "description": "Cleaning and sanitation services"
        },
        "mainProcurementCategory": "services",
        "description": "The London Borough of Lambeth is seeking a supplier to undertake a holistic cleaning and concierge service to its 33 839 council-owned homes borough - wide, including the routine and ad hoc cleaning of communal areas, housing estates and other buildings within the borough -- together with ad hoc ancillary housing management services, emergency response, graffiti removal, deep clean, pressurised water cleaning and Fire Risk Assessments (FRA) and Related Remedial Actions services, waste (bulk refuse and fly tipping) removal/ disposal services and the Concierge Service. The contract will be for the whole borough and the contract value is set out below. The contract will be for a period of six (6) years, with two separate possible extensions of four (4) years each. The maximum total possible Contract Period is fourteen (14) years (i.e. 6 + 4 + 4). The maximum contract value allowing for ad hoc and routine work is PS99,050,000.00 for the maximum 14 year period.",
        "value": {
            "amount": 99050000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The London Borough of Lambeth is seeking a supplier to undertake a holistic cleaning and concierge service to its 33 839 council-owned homes borough-wide, including the cleaning of communal areas, housing estates and other buildings -- together with ancillary housing management services. The scope of the works to be undertaken in this contract includes but is not restricted to: * Cleaning of Internal Communal Areas (i.e. areas inside the boundaries of buildings); * Welfare areas on estates; * Low level flat roofs; * Gullies (excluding all those on highways and adjacent to refuse / bin chambers); * Drains, downpipes and gutters; * Window Cleaning; * Graffiti Removal; * Ad hoc Deep Cleans including refuse / bin chambers; * Ad hoc Pressurised Water Cleaning, including the Cleaning of Refuse Chutes; * Dealing with Emergencies; * Fire Risk Assessments (FRA) and Related Remedial Actions; and * The Concierge Service. The above services consist of those that are required on a regular planned basis to maintain a clean and safe environment and those that are required on a reactive basis to deal with specific situations and emergencies. It is currently anticipated that the proposed Block Cleaning and Concierge Contract will start on the 01 October 2021, and will be for a period of six (6) years, with two separate possible extensions of four (4) years each. The total possible Contract Period is fourteen (14) years (i.e. 6 + 4 + 4).",
                "value": {
                    "amount": 99050000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 5040
                },
                "hasRenewal": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "The contract will be for six (6) years with the option, as set out in contract terms, of two separate possible extensions of four (4) years each."
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality",
                            "type": "quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90500000",
                        "description": "Refuse and waste related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90510000",
                        "description": "Refuse disposal and treatment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90610000",
                        "description": "Street-cleaning and sweeping services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90640000",
                        "description": "Gully cleaning and emptying services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90690000",
                        "description": "Graffiti removal services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "90911000",
                        "description": "Accommodation, building and window cleaning services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI45"
                    },
                    {
                        "region": "UKI45"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=37186&B=LBLAMBETH",
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "contractTerms": {
            "performanceTerms": "Please refer to procurement documents."
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2021-04-19T12:00:00+01:00"
        },
        "secondStage": {
            "invitationDate": "2021-05-11T00:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "hasRecurrence": false,
        "reviewDetails": "Precise information on deadline(s) for review procedures: Precise information on deadline(s) for review procedures: in accordance with Regulations 86 of the Public Contracts Regulations 2015 (as amended), the authority will incorporate a minimum 10 calendar day standstill period starting from the date when the contract award was notified to bidders. Unsuccessful bidders will be provided with information in the 'Award Decision Notice' at the start of the standstill period including details of their bid in relation to the winning bid comprising the reasons for the decision, the characteristics and relative advantages of the successful tender, the scores of the economic operators and the name of the economic operator to be awarded the contract. Bidders have a right of appeal provided for within the Public Contracts Regulations 2015 (as amended). Any such proceedings must be brought in the High Court of England and Wales."
    },
    "parties": [
        {
            "id": "GB-FTS-8254",
            "name": "London Borough of Lambeth",
            "identifier": {
                "legalName": "London Borough of Lambeth",
                "id": "n/a"
            },
            "address": {
                "streetAddress": "Town Hall, Brixton Hill",
                "locality": "London",
                "region": "UKI45",
                "postalCode": "SW2 1RW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Folashade Duyile",
                "email": "FDuyile@lambeth.gov.uk",
                "url": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=37186&B=LBLAMBETH"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.lambeth.gov.uk",
                "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/18",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-2515",
            "name": "The High Court",
            "identifier": {
                "legalName": "The High Court"
            },
            "address": {
                "locality": "London",
                "postalCode": "WC2A 2LL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "mediationBody"
            ]
        },
        {
            "id": "GB-FTS-1958",
            "name": "Cabinet Office",
            "identifier": {
                "legalName": "Cabinet Office"
            },
            "address": {
                "streetAddress": "70 Whitehall",
                "locality": "London",
                "postalCode": "SW1 2AS",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewContactPoint"
            ]
        },
        {
            "id": "GB-FTS-51993",
            "name": "Pinnacle FM",
            "identifier": {
                "legalName": "Pinnacle FM"
            },
            "address": {
                "streetAddress": "8th Floor Holborn Tower 137-144 High Holborn",
                "locality": "London",
                "region": "UKI32",
                "postalCode": "WC1V 6PL",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-8254",
        "name": "London Borough of Lambeth"
    },
    "language": "en",
    "awards": [
        {
            "id": "011699-2022-1-1",
            "relatedLots": [
                "1"
            ],
            "title": "LBL/WS4/ML - BCC - Block Cleaning and Concierge",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-51993",
                    "name": "Pinnacle FM"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "011699-2022-1-1",
            "awardID": "011699-2022-1-1",
            "title": "LBL/WS4/ML - BCC - Block Cleaning and Concierge",
            "status": "active",
            "dateSigned": "2022-01-03T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "3",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            },
            {
                "id": "4",
                "measure": "smeBids",
                "relatedLot": "1",
                "value": 0
            },
            {
                "id": "1",
                "measure": "lowestValidBidValue",
                "relatedLot": "1",
                "value": 608578403,
                "currency": "GBP"
            },
            {
                "id": "2",
                "measure": "highestValidBidValue",
                "relatedLot": "1",
                "value": 802323233,
                "currency": "GBP"
            }
        ]
    }
}