Award

Specialist Welfare Advice and Information Service

SWINDON BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

04 Feb 2022 at 15:44

Tender

26 Mar 2021 at 16:48

Summary of the contracting process

Swindon Borough Council is conducting an open procurement process for a "Specialist Welfare Advice and Information Service" under the services category, specifically focusing on benefit services. This tender is currently at the active stage, having a contract value of approximately £2,920,204. The contract period is set to commence on 1st October 2021 and will run for five years, with the potential to extend for an additional two years. Businesses interested in this contract must submit their tender responses by 25th May 2021, and any queries regarding the tender documents should be addressed by 15th May 2021.

This tender presents significant opportunities for businesses specialising in welfare advice, housing, debt relief, and benefits assistance, particularly those capable of providing high-quality, confidential support in Swindon. Local organisations that can demonstrate effective strategies to improve housing conditions and increase access to benefits would be well-positioned to compete for this contract. As the demand for such services is influenced by ongoing economic conditions, companies offering innovative solutions tailored to the needs of low-income households will find this procurement process especially relevant.

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Notice Title

Specialist Welfare Advice and Information Service

Notice Description

Swindon Borough Council is looking to procure a Specialist Advice & Information Service that will provide the following: The successful provider of this contact will be responsible for the delivery of a high quality specialist welfare advice service in Swindon, offering confidential face-to-face and telephone support depending on what is most appropriate. Good quality specialist advice and information leads to improvements in housing conditions, improved employment and working conditions, reduced debt and increased access to benefits and other entitlements. This ultimately results in improved health and wellbeing for individuals and their families. Advice services, including financial and debt relief services, housing advice and benefits advice are cost-effective ways to increase incomes in low-income households. Access to generalist advice and information remains a significant requirement for the residents of Swindon. As local people's lives are impacted by the wider economic and political environment Swindon requires an advice service that can both react to and prepare for the changing advice requirements of those people who need the service.

Lot Information

Lot 1

Swindon Borough Council is looking to procure a Specialist Advice & Information Service that will provide the following: The successful provider of this contact will be responsible for the delivery of a high quality specialist welfare advice service in Swindon, offering confidential face-to-face and telephone support depending on what is most appropriate. Good quality specialist advice and information leads to improvements in housing conditions, improved employment and working conditions, reduced debt and increased access to benefits and other entitlements. This ultimately results in improved health and wellbeing for individuals and their families. Advice services, including financial and debt relief services, housing advice and benefits advice are cost-effective ways to increase incomes in low-income households. Access to generalist advice and information remains a significant requirement for the residents of Swindon. As local people's lives are impacted by the wider economic and political environment Swindon requires an advice service that can both react to and prepare for the changing advice requirements of those people who need the service.

Options: Option to extend for a further two years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029ff0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003293-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75310000 - Benefit services

Notice Value(s)

Tender Value
£2,920,204 £1M-£10M
Lots Value
£2,920,204 £1M-£10M
Awards Value
Not specified
Contracts Value
£2,919,000 £1M-£10M

Notice Dates

Publication Date
4 Feb 20224 years ago
Submission Deadline
25 May 2021Expired
Future Notice Date
Not specified
Award Date
17 Jun 20214 years ago
Contract Period
30 Sep 2021 - 30 Sep 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SWINDON BOROUGH COUNCIL
Contact Name
Mrs Claire Smith
Contact Email
cesmith@swindon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SWINDON
Postcode
SN1 2JH
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Eastcott
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZEN’S ADVICE SWINDON

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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