Notice Information
Notice Title
Provision of Information, Advice and Guidance Services across the Dorset Council Local Authority Area
Notice Description
The purpose of this contract is to have a joined up single service contract for information, advice and guidance whereby key stakeholders work together to design and deliver a multichannel approach to information, advice and guidance.
Lot Information
Lot 1
Definition and scope: * Information - The open and accessible supply of informative material deemed to be of interest and relevance to a particular population * Advice - Presenting facts and ideas in an accessible form for residents to understand and consider and recommending a course of action * Guidance - Defining and providing options through positive actions which could help the resident The provision shall be based around the following key considerations to effectively meet the needs of the Council's residents: * customer experience * connecting services * improved digital channels * a targeted face to face and telephone offer The services must be flexible to meet Dorset Council residents' needs and arising trends. The Contract will be awarded for a period of up to five years (initial period of 3 years plus an optional extension period of a further 2 years). Consortium bids are welcome via a lead provider.
Renewal: The Contract will be awarded for a period of up to five years (initial period of 3 years plus an optional extension period of a further 2 years)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02a927
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/019324-2021
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
98 - Other community, social and personal services
-
- CPV Codes
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- £2,823,250 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £2,823,250 £1M-£10M
Notice Dates
- Publication Date
- 10 Aug 20214 years ago
- Submission Deadline
- 11 Jun 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 9 Aug 20214 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DORSET COUNCIL
- Contact Name
- Ms Gayle Acors
- Contact Email
- g.acors@dorsetcc.gov.uk
- Contact Phone
- +44 1305221278
Buyer Location
- Locality
- DORCHESTER
- Postcode
- DT1 1UZ
- Post Town
- Dorchester
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK6 North Somerset, Somerset and Dorset
- Small Region (ITL 3)
- TLK64 Dorset
- Delivery Location
- TLK2 Dorset and Somerset
-
- Local Authority
- Dorset
- Electoral Ward
- Dorchester West
- Westminster Constituency
- West Dorset
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-02a927-2021-08-10T14:00:49+01:00",
"date": "2021-08-10T14:00:49+01:00",
"ocid": "ocds-h6vhtk-02a927",
"initiationType": "tender",
"tender": {
"id": "DN538409",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Provision of Information, Advice and Guidance Services across the Dorset Council Local Authority Area",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "98000000",
"description": "Other community, social and personal services"
},
"mainProcurementCategory": "services",
"description": "The purpose of this contract is to have a joined up single service contract for information, advice and guidance whereby key stakeholders work together to design and deliver a multichannel approach to information, advice and guidance.",
"value": {
"amount": 2823250,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "Definition and scope: * Information - The open and accessible supply of informative material deemed to be of interest and relevance to a particular population * Advice - Presenting facts and ideas in an accessible form for residents to understand and consider and recommending a course of action * Guidance - Defining and providing options through positive actions which could help the resident The provision shall be based around the following key considerations to effectively meet the needs of the Council's residents: * customer experience * connecting services * improved digital channels * a targeted face to face and telephone offer The services must be flexible to meet Dorset Council residents' needs and arising trends. The Contract will be awarded for a period of up to five years (initial period of 3 years plus an optional extension period of a further 2 years). Consortium bids are welcome via a lead provider.",
"contractPeriod": {
"durationInDays": 1080
},
"hasRenewal": true,
"renewal": {
"description": "The Contract will be awarded for a period of up to five years (initial period of 3 years plus an optional extension period of a further 2 years)"
},
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": false,
"status": "cancelled",
"awardCriteria": {
"criteria": [
{
"name": "Quality",
"type": "quality",
"description": "80"
},
{
"name": "Social Value",
"type": "quality",
"description": "10"
},
{
"type": "price",
"description": "10"
}
]
}
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UKK2"
},
{
"region": "UKK2"
}
],
"relatedLot": "1"
}
],
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=c1a2ab8d-eea1-eb11-810c-005056b64545",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"tenderPeriod": {
"endDate": "2021-06-11T12:00:00+01:00"
},
"submissionTerms": {
"languages": [
"en"
]
},
"awardPeriod": {
"startDate": "2021-06-11T12:00:00+01:00"
},
"bidOpening": {
"date": "2021-06-11T12:00:00+01:00"
},
"hasRecurrence": false
},
"parties": [
{
"id": "GB-FTS-2077",
"name": "Dorset Council",
"identifier": {
"legalName": "Dorset Council"
},
"address": {
"streetAddress": "Dorset Council, South Walks House, South Walks Road",
"locality": "Dorchester",
"region": "UKK2",
"postalCode": "DT1 1UZ",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Ms Gayle Acors",
"telephone": "+44 1305221278",
"email": "g.acors@dorsetcc.gov.uk",
"url": "https://procontract.due-north.com/Advert/Index?advertId=c1a2ab8d-eea1-eb11-810c-005056b64545"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.dorsetcouncil.gov.uk",
"buyerProfile": "https://www.dorsetcouncil.gov.uk",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "REGIONAL_AUTHORITY",
"description": "Regional or local authority"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-2079",
"name": "Dorset Council",
"identifier": {
"legalName": "Dorset Council"
},
"address": {
"locality": "Dorchester",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-22695",
"name": "Dorset Council",
"identifier": {
"legalName": "Dorset Council"
},
"address": {
"streetAddress": "Dorset Council, County Hall, Colliton Park",
"locality": "Dorchester",
"region": "UKK2",
"postalCode": "DT1 1XJ",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Ms Gayle Acors",
"telephone": "+44 1305221278",
"email": "g.acors@dorsetcc.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.dorsetcouncil.gov.uk",
"buyerProfile": "https://www.dorsetcouncil.gov.uk",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "REGIONAL_AUTHORITY",
"description": "Regional or local authority"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-25067",
"name": "Citizens Advice in Dorset",
"identifier": {
"legalName": "Citizens Advice in Dorset",
"id": "Company Registration Number: 06778548; Charity Commission Registration number: 1130056"
},
"address": {
"streetAddress": "4 Cedar Park, Cobham Road",
"locality": "Wimborne",
"region": "UKK2",
"postalCode": "BH21 7SF",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"url": "https://www.citizensadvicedorset.org.uk",
"scale": "sme"
}
},
{
"id": "GB-FTS-21439",
"name": "Dorset Council",
"identifier": {
"legalName": "Dorset Council"
},
"address": {
"streetAddress": "County Hall, Colliton Park",
"locality": "Dorchester",
"postalCode": "DT1 1XJ",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
],
"details": {
"url": "https://www.dorsetcouncil.gov.uk/"
}
}
],
"buyer": {
"id": "GB-FTS-22695",
"name": "Dorset Council"
},
"language": "en",
"awards": [
{
"id": "019324-2021-DN538409-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-25067",
"name": "Citizens Advice in Dorset"
}
]
}
],
"contracts": [
{
"id": "019324-2021-DN538409-1",
"awardID": "019324-2021-DN538409-1",
"status": "active",
"value": {
"amount": 2823250,
"currency": "GBP"
},
"dateSigned": "2021-08-10T00:00:00+01:00"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 1
},
{
"id": "3",
"measure": "foreignBidsFromEU",
"relatedLot": "1",
"value": 0
},
{
"id": "4",
"measure": "foreignBidsFromNonEU",
"relatedLot": "1",
"value": 0
},
{
"id": "5",
"measure": "electronicBids",
"relatedLot": "1",
"value": 1
}
]
}
}