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Debt Collection Agency Framework

NORTHUMBRIAN WATER GROUP LIMITED

This public procurement record has 4 releases in its history.

Award

02 Mar 2022 at 11:57

Award Notice
TenderUpdate

07 May 2021 at 13:36

Tender Notice
TenderUpdate

07 May 2021 at 13:25

Tender Notice
Tender

28 Apr 2021 at 14:36

Tender Notice
Summary of the contracting process

The procurement process pertains to the "Debt Collection Agency Framework" initiated by Northumbrian Water Group Limited, a major player in the water industry, located in Durham, United Kingdom. The status of the tender is currently active, and it involves a selective procurement method, specifically a negotiated procedure with prior call for competition. The aim is to outsource approximately £30 million of unrecovered closed account water debt and £12 million of post-litigated water debt, with contracts being offered on a commission basis starting in 2022. Interested businesses were required to express interest by 21 May 2021, with the deadline for submitting completed Pre-Qualification Questionnaires set for 26 May 2021.

This procurement presents significant growth opportunities for businesses specialising in debt collection services, particularly those capable of handling large volumes of accounts, such as closed accounts and post-litigated claims. Companies that meet the requirement of being authorised by the Financial Conduct Authority (FCA) and can demonstrate strong capabilities in quality and cost management will be well-positioned to compete for this contract. The contract spans three years, with the possibility of extension, making it an attractive opportunity for firms looking to establish long-term partnerships in the public sector.

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Notice Information

Notice Title

Debt Collection Agency Framework

Notice Description

Our intent is to outsource annually, from 2022, on a commission basis, circa PS30 million of unrecovered closed account water debt where a collect or trace and collect solution is required. In addition to this we intend to outsource circa PS12 million of Post-Litigated (with County Court Judgement) water debt. Similar projections are foreseen for the duration of the agreement. We are offering a 3 year contact with the ability to review regularly and a possibility of extension. The processor(s) must be authorised by the Financial Conduct Authority (FCA).

Lot Information

Post-litigation - County Court Judgment

Batches would be issued throughout the year to the successful processor(s), with approximate yearly numbers of 12,000 Post-litigation - County Court Judgement accounts.

Options: The contract will be for 36 months with a further 24 month optional extension

Closed Account (Prime) - forwarding address provided

Batches would be issued throughout the year to the successful processor(s), with approximate yearly numbers being 14,000 Closed Accounts (Prime) with forwarding address provided

Options: The contract will be for 36 months with a further 24 month optional extension

Trace and Collect, 1st placement

Batches would be issued throughout the year to the successful processor(s), with approximate yearly numbers being 14,000 Trace and Collect, 1st placement

Options: The contract will be for 36 months with a further 24 month optional extension

Trace and Collect, 2nd placement

Batches would be issued throughout the year to the successful processor(s), with approximate yearly numbers being 25,000 Trace and Collect, 2nd placement

Options: The contract will be for 36 months with a further 24 month optional extension

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02ab24
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005690-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Mar 20224 years ago
Submission Deadline
21 May 2021Expired
Future Notice Date
Not specified
Award Date
17 Nov 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIAN WATER GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5FJ
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England), TLH14 Suffolk CC, TLH3 Essex
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
4
Supplier Names

1ST LOCATE UK LIMITED

CONEXUS RECOVERY & FIELD SERVICES LIMITED

ORBIT CREDIT SERVICES LIMITED

UK SEARCH LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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