Award

Local HealthWatch Service

WIRRAL BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

11 Aug 2021 at 11:06

Tender

04 May 2021 at 13:58

Summary of the contracting process

The Wirral Borough Council is conducting an active tender for the "Local HealthWatch Service," which falls under the health and social work services category. The procurement process is currently in the Tender stage, with the submission deadline set for 2 June 2021. This service is particularly focused on individuals who use or wish to access health and social care services in Wirral, providing an independent channel for them to express their views and influence service delivery. The procurement method is an open procedure, allowing a wider range of bidders to compete, and it incorporates a legal basis defined by the EU directive.

This tender presents significant opportunities for businesses, especially those in the health and social care sector, as well as organisations specialising in advocacy and community engagement. Companies that can demonstrate quality service provision, intact social value initiatives, and cost-effective solutions would be well-positioned to bid successfully. Given that the service aims to enhance user experience within health and social care, businesses with a track record in customer support, feedback gathering, and advocacy would find this procurement particularly advantageous for growth potential.

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Notice Title

Local HealthWatch Service

Notice Description

ot 1- Local Healthwatch Service For people who use health and social care services. Offering an independent channel for people to communicate their views on the health and social care system and to influence the design and delivery of services. Wirral Local Healthwatch is for anyone who uses or who wishes to use adult and children's health and care services in Wirral - or anyone who is caring for or represents individuals who have access to health or social care services in Wirral. Wirral Local Healthwatch has a duty to assist local health and social care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and social care, in order to drive up standards of service provision. Wirral Local Healthwatch must also be able to signpost local people with complaints they may wish to progress in relation to NHS service provision to an independent health complaints advocacy services which is being tendered in a separate Lot to the Local Healthwatch Service. Lot 2 - Independent Health Complaints Advocacy Service To support people to make a complaint against a NHS funded service. The Health and Social Care Act 2012 puts a duty of Local Authorities to commission a local Independent Health Complaints Advocacy Service. Local Authorities are required to commission: 'the provision of assistance for individuals making or intending to make an NHS complaint (which includes a complaint to the Health Service Ombudsman)'.

Lot Information

Lot 1

ot 1- Local Healthwatch Service For people who use health and social care services. Offering an independent channel for people to communicate their views on the health and social care system and to influence the design and delivery of services. Wirral Local Healthwatch is for anyone who uses or who wishes to use adult and children's health and care services in Wirral - or anyone who is caring for or represents individuals who have access to health or social care services in Wirral. Wirral Local Healthwatch has a duty to assist local health and social care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and social care, in order to drive up standards of service provision. Wirral Local Healthwatch must also be able to signpost local people with complaints they may wish to progress in relation to NHS service provision to an independent health complaints advocacy services which is being tendered in a separate Lot to the Local Healthwatch Service. Lot 2 - Independent Health Complaints Advocacy Service To support people to make a complaint against a NHS funded service. The Health and Social Care Act 2012 puts a duty of Local Authorities to commission a local Independent Health Complaints Advocacy Service. Local Authorities are required to commission: 'the provision of assistance for individuals making or intending to make an NHS complaint (which includes a complaint to the Health Service Ombudsman)'.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02acdd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019443-2021
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,692,036 £1M-£10M

Notice Dates

Publication Date
11 Aug 20214 years ago
Submission Deadline
2 Jun 2021Expired
Future Notice Date
Not specified
Award Date
27 Jul 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
WIRRAL BOROUGH COUNCIL
Contact Name
Corporate Procurement
Contact Email
procurementtenders@wirral.gov.uk
Contact Phone
+44 1516662000

Buyer Location

Locality
BIRKENHEAD
Postcode
CH41 5AL
Post Town
Chester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
TLD74 Wirral

Local Authority
Wirral
Electoral Ward
Birkenhead and Tranmere
Westminster Constituency
Birkenhead

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHWATCH WIRRAL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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