Award

Cloud based Dental Practice Management Software and support

KENT COMMUNITY HEALTH NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

21 Sep 2021 at 11:29

Tender

21 May 2021 at 16:19

Summary of the contracting process

The Kent Community Health NHS Foundation Trust initiated a tender for the provision of a cloud-based Dental Practice Management Software and support on 21st September 2021. The procurement process, classified under the goods category with a CPV code of 48000000, aims to replace the current Practice Management System, which handles clinical records and submits electronic claims. The current procurement stage is classified as unsuccessful, indicating that the solutions provided did not meet the required specifications. The tender was part of an open procurement method, and it was anticipated that the services would commence by 1st April 2022, extending up to 31st March 2024 with possible renewals of 36 months in 12-month tranches.

This tender presents significant opportunities for suppliers of healthcare software and IT services, particularly those specialising in practice management systems for the NHS. Businesses equipped to excel in this competitive landscape should have experience in software implementation, training, and ongoing support for healthcare providers. With an extensive operational requirement across approximately 20 premises across Kent and North East London, suitable candidates must analyse the essential and desirable criteria outlined in the tender documents to ensure compliance and enhance their chances of success in future procurement cycles.

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Notice Title

Cloud based Dental Practice Management Software and support

Notice Description

Provision of a cloud based Dental Practice Management software solution and additional support .The purpose of the Tender was for the replacement, supply, implementation and training for a current market Community Dental Service Practice Management System that broadly manages clinical records, sends electronic claims to the BSA and provides complex levels of reporting to commissioners and senior management. The system requirement expectations were designed to ensure the replacement platform meets Authority assurance and governance expectations and further compliance with both our clinical and business reporting requirements.

Lot Information

Lot 1

Kent Community Health NHS Foundation Trust did not award opportunity DN544610 due to solutions provided within the bid process not meeting the specification tender requirements for a current and operational Community Dental Service Practice Management System Solution. The outcome to the tender has identified significant gaps the Trust and service must address before they would be in any position to re-tender for a similar provision.

Renewal: Possible extensions applied : 36 months in tranches of 12 months

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b3f8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023446-2021
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20214 years ago
Submission Deadline
28 May 2021Expired
Future Notice Date
Not specified
Award Date
21 Sep 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Unsuccessful
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
KENT COMMUNITY HEALTH NHS FOUNDATION TRUST
Contact Name
Mrs Janette Jessup
Contact Email
janette.jessup@nhs.net
Contact Phone
+44 1233667840

Buyer Location

Locality
ASHFORD
Postcode
TN25 4AZ
Post Town
Tonbridge
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
Not specified

Local Authority
Ashford
Electoral Ward
Goat Lees
Westminster Constituency
Ashford

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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