Award

Procurement of Immigration Telephone Advice Services from 1 June 2021

THE LEGAL AID AGENCY

This public procurement record has 1 release in its history.

Award

21 May 2021 at 21:45

Award Notice
Summary of the contracting process

The Legal Aid Agency (LAA) initiated a tender process titled "Procurement of Immigration Telephone Advice Services", intended for the legal services sector in England and Wales starting from 1 June 2021. This procurement process, however, was cancelled on 30 April 2021 due to insufficient compliant tenders received. As a result, the LAA extended its existing contract with the current provider, Optimus Law Ltd, for an additional 12 months until 31 May 2022. The cancellation and subsequent extension are part of a review conducted by the LAA and the Ministry of Justice regarding the future commission of these services.

This tender process presents a significant opportunity for businesses in the legal services sector, particularly those offering immigration advice and telephone consultation services. Companies with capabilities in delivering high-quality legal support and a strong track record in compliance would be well-positioned to compete in the future tendering process, once the LAA determines the next steps for the Immigration Telephone Advice Services. Engaging in this sector not only enables businesses to contribute to public legal services but can also facilitate substantial revenue through government contracts.

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Notice Information

Notice Title

Procurement of Immigration Telephone Advice Services from 1 June 2021

Notice Description

On 10 December 2020, the Legal Aid Agency ("LAA") published an invitation to tender for Civil Legal Aid, Immigration Telephone Advice Services ("ITA Services") in England and Wales from 1 June 2021 on its e-Tendering portal. In accordance with the LAA's right to do so pursuant to paragraph 5.24 of the Invitation to Tender Information for Applicants ("IFA") document, the LAA cancelled the procurement process in its entirety on 30 April 2021. The LAA notified applicants and published a cancellation notice on its website on that date. For completeness a Contract Award Notice is also being published. This means that the LAA did not proceed with the award of any ITA Services contracts under that procurement process. The LAA received insufficient compliant tenders that met the minimum quality requirements. The procurement process therefore did not result in the award of any contracts to provide ITA Services from 1 June 2021. To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services provider (Optimus Law Ltd) for a period of 12 months to 31 May 2022. During this time the LAA and Ministry of Justice are undertaking a review of the ITA service to consider the commission of this service in the future. Further information can be found: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021

Lot Information

Lot 1

On 10 December 2020, the Legal Aid Agency ("LAA") published an invitation to tender for Civil Legal Aid, Immigration Telephone Advice Services ("ITA Services") in England and Wales from 1 June 2021 on its e-Tendering portal. In accordance with the LAA's right to do so pursuant to paragraph 5.24 of the Invitation to Tender Information for Applicants ("IFA") document, the LAA cancelled the procurement process in its entirety on 30 April 2021. The LAA notified applicants and published a cancellation notice on its website on that date. For completeness a Contract Award Notice is also being published. This means that the LAA did not proceed with the award of any ITA Services contracts under that procurement process. The LAA received insufficient compliant tenders that met the minimum quality requirements. The procurement process therefore did not result in the award of any contracts to provide ITA Services from 1 June 2021. To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services provider (Optimus Law Ltd) for a period of 12 months to 31 May 2022. During this time the LAA and Ministry of Justice are undertaking a review of the ITA service to consider the commission of this service in the future. Further information can be found: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021

Procurement Information

On 30 April 2021 the LAA cancelled its procurement process for the award of contracts to deliver ITA Services as the procurement process did not result in the award of any contracts. To ensure on-going access to ITA Services for Clients beyond 1 June 2021, the LAA has extended the existing contract with the current ITA Services Provider (Optimus Law Ltd) for a period of 12 months to 31 May 2022.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b408
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011414-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79100000 - Legal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£173,724 £100K-£500K

Notice Dates

Publication Date
21 May 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Apr 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE LEGAL AID AGENCY
Contact Name
Not specified
Contact Email
civiltenders@justice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

OPTIMUS LAW

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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