Tender

Provision of Infrastructure Support and Support Services

WALES & WEST UTILITIES LTD

This public procurement record has 1 release in its history.

Tender

25 May 2021 at 07:39

Summary of the contracting process

Wales & West Utilities Ltd is currently conducting a selective tender process for the "Provision of Infrastructure Support and Support Services" within the IT services industry, specifically focusing on consulting, software development, and support. This procurement aims to enhance their infrastructure and support services in Newport, UK, with a tender period that closes on 18th June 2021 at 16:00. Interested suppliers must email for access to tender documents and participate in the Bravo procurement portal, ensuring they are registered beforehand.

This tender presents significant opportunities for businesses specialising in IT services, particularly those providing data centre hosting, service desk management, and end-user computing solutions. Companies capable of delivering project-based infrastructure services and consulting are well-suited to compete for this contract, which carries a contract duration of up to 6 years with potential for renewal. Engaging in this procurement could lead to fruitful partnerships and an expansion of service offerings within a critical national infrastructure environment.

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Notice Title

Provision of Infrastructure Support and Support Services

Notice Description

Wales & West Utilities (WWU) is an independent gas distribution network which owns and operates gas pipelines in Wales and the South West of England. This contract provides for infrastructure provision, support and services including: - Data Centre Hosting / Housing & Core Infrastructure - Service Desk & Service Management - End User Computing - Print Management - Peripherals - Infrastructure Project Services Servers owned by WWU constitute an element of critical national infrastructure and are currently hosted at 2 data centres in the UK. The hosting must follow CPNI guidelines which can be found at www.cpni.gov.uk. WWU would like to invite expressions of interest based on the Lots specified below. Please note no further qualification or tender information will be published until the expression of interest period has closed.

Lot Information

Data Centre Hosting / Housing & Core Infrastructure

Hosting (and or DC Housing), management, support and maintenance of data centre services, core infrastructure and network (LAN & WAN) to include: - Server Management - Wide and Local Area Network Management (DC & Office) - Infrastructure Applications - Data Management - Business Continuity - Security related to in-scope services

Renewal: Further information will be provided in the tender documentation

Service Desk & Service Management

Service desk capability and all related activities to include: - Service management - Incident management - Problem management - Change management - Service request management - Security management

Renewal: Further information will be provided in the tender documentation.

End User Computing

Desktop support capability and all related activities to include: - Desktop management - IMACD changes - Physical Cabling of the LAN Access Layer (patching only) - Voice network management (extension moves and simple configuration changes) - Management of mobile communications devices including smartphones

Renewal: Further information will be provided in the tender documentation.

Print Management

Fully managed service to include the support of in-scope printer estate (assets owned by WWU)

Renewal: Further information will be provided in the tender documentation.

Peripherals

Framework agreement for the procurement of devices and software licences. Typical items will include purchases of: - Desktop, laptops - Peripheral devices (keyboards, mice, screens) - Maintenance agreements - Software Licences (SaaS and traditional)

Renewal: Further information will be provided in the tender documentation.

Infrastructure Project Services

Services to be delivered on a project basis via a framework agreement to include: - Infrastructure Project services - Consulting services

Renewal: Further information will be provided in the tender documentation.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b497
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011557-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 May 20214 years ago
Submission Deadline
18 Jun 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
6 years

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WALES & WEST UTILITIES LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8FZ
Post Town
Newport
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
TLL Wales

Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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