Award

Telephony - Unified Communications and Contact Centre

SOVINI LTD

This public procurement record has 1 release in its history.

Award

25 May 2021 at 08:15

Summary of the contracting process

The procurement process led by Sovini Ltd focuses on the acquisition of a Telephony Platform as part of their Unified Communications and Contact Centre initiative. The procurement, which falls under the telecommunications industry, is currently complete. Key dates include the contract signing on 7th April 2021, with an overall contract value of £449,701. The procurement method employed was an open procedure, reflecting a transparent competitive bidding process to enhance their digital service offering in Merseyside, United Kingdom.

This opportunity presents significant potential for business growth, particularly for companies specialising in telecommunications systems and related technologies. Businesses that can provide innovative unified communication solutions or contact centre platforms would be well-suited to compete, as Sovini Ltd is looking to streamline their operations and improve customer service through efficient technology. Given the competitive nature of the tender, having a strong emphasis on quality and functionality in proposals will be vital for potential bidders.

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Notice Title

Telephony - Unified Communications and Contact Centre

Notice Description

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.

Lot Information

Lot 1

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b49c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011562-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32412100 - Telecommunications network

32510000 - Wireless telecommunications system

32524000 - Telecommunications system

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£449,701 £100K-£500K

Notice Dates

Publication Date
25 May 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
6 Apr 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOVINI LTD
Contact Name
Procurement Officer
Contact Email
procurement@sovini.co.uk
Contact Phone
+44 3337331200

Buyer Location

Locality
BOOTLE
Postcode
L30 6UR
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
TLD7 Merseyside

Local Authority
Sefton
Electoral Ward
Netherton and Orrell
Westminster Constituency
Bootle

Supplier Information

Number of Suppliers
1
Supplier Name

EXPONENTIAL-E

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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