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Telephony - Unified Communications and Contact Centre

Sovini Ltd

This public procurement record has 1 release in its history.

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25 May 2021 at 09:15

Award Notice
Summary of the contracting process

The procurement process led by Sovini Ltd focuses on the acquisition of a Telephony Platform as part of their Unified Communications and Contact Centre initiative. The procurement, which falls under the telecommunications industry, is currently complete. Key dates include the contract signing on 7th April 2021, with an overall contract value of £449,701. The procurement method employed was an open procedure, reflecting a transparent competitive bidding process to enhance their digital service offering in Merseyside, United Kingdom.

This opportunity presents significant potential for business growth, particularly for companies specialising in telecommunications systems and related technologies. Businesses that can provide innovative unified communication solutions or contact centre platforms would be well-suited to compete, as Sovini Ltd is looking to streamline their operations and improve customer service through efficient technology. Given the competitive nature of the tender, having a strong emphasis on quality and functionality in proposals will be vital for potential bidders.

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Notice Information

Notice Title

Telephony - Unified Communications and Contact Centre

Notice Description

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.

Lot Information

Lot 1

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b49c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011562-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32412100 - Telecommunications network

32510000 - Wireless telecommunications system

32524000 - Telecommunications system

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£449,701 £100K-£500K

Notice Dates

Publication Date
25 May 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Apr 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sovini Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOOTLE
Postcode
L30 6UR
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
TLD7 Merseyside
Local Authority
Sefton
Electoral Ward
Netherton and Orrell
Westminster Constituency
Bootle

Supplier Information

Number of Suppliers
1
Supplier Name

Exponential-e Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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