Award

Service Quality Auditing Regime (SQR)

ABELLIO EAST ANGLIA LTD

This public procurement record has 2 releases in its history.

Award

01 Feb 2022 at 13:43

Tender

24 Jun 2021 at 17:03

Summary of the contracting process

Abellio East Anglia Ltd is seeking proposals for the "Service Quality Auditing Regime" (SQR), which aims to identify an independent auditor for conducting periodic assessments across its network of 134 stations in the UK. This procurement is classified under auditing services and follows a selective method within a restricted procedure. The tender process is currently active, with a submission deadline set for 26 July 2021. The total contract value is estimated at £2,500,000, and the envisaged procurement includes an initial asset tagging exercise as part of the service delivery.

This tender presents significant growth opportunities for firms specialised in auditing services, particularly those with experience in the railway sector. Businesses that are adept in performing comprehensive assessments and quality assurance will be well-positioned to compete for this contract. With the ongoing requirement for inspections and the potential for long-term partnerships through periodic reviews and renewals, bidders could secure sustainable revenue streams while contributing to the operational efficiency of a major rail service provider.

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Notice Title

Service Quality Auditing Regime (SQR)

Notice Description

The objective of the SQR is to identify an independent auditor who has the ability to conduct periodic assessments to audit our stations, people and fleet assets, and to ensure a continued level of high performance via ongoing audits and monitoring. Previously there has not been a requirement of this type in place on GA. As such we require an initial start-up and ongoing inspection regime to be introduced across all stations and trains that we operate, including of our colleagues and online presence. As a major hub for our services, there is also a requirement for biannual inspections to be completed at Liverpool Street station despite it being operated by Network Rail.

Lot Information

Lot 1

Greater Anglia are requesting proposals for the overall auditing service that is to be conducted as part of the Service Quality Regime (SQR). It is envisaged that the procurement and subsequent contract will require an initial asset tagging exercise that will need to be conducted as part of the overall service.

Options: In conjunction with the Department for Transport, there is an optional 2 year extension at 12 month increments following the initial term.

Renewal: The current requirements will be reviewed on a periodic basis.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02bfe2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002824-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,429,955 £1M-£10M

Notice Dates

Publication Date
1 Feb 20224 years ago
Submission Deadline
26 Jul 2021Expired
Future Notice Date
Not specified
Award Date
7 Jan 20224 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ABELLIO EAST ANGLIA LTD
Contact Name
Lisa Hepburn, Noel Miller
Contact Email
lisa.hepburn@greateranglia.co.uk, noel.miller@greateranglia.co.uk
Contact Phone
+44 7970287398

Buyer Location

Locality
LONDON
Postcode
EC4A 3AG
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLH1 East Anglia, TLH3 Essex, TLI London, TLI4 Inner London - East

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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