Audio Guides Content Delivery and Maintenance

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    "date": "2021-07-27T09:14:01+01:00",
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    "description": "(SC Ref:661305)",
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            "id": "32014L0024",
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        "title": "Audio Guides Content Delivery and Maintenance",
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        "classification": {
            "scheme": "CPV",
            "id": "64216200",
            "description": "Electronic information services"
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        "mainProcurementCategory": "services",
        "description": "HES delivers audio tours through physical devices and progressive web applications. This covers the creation and development of suitable content for a diverse range of visitors. It also includes the development and delivery of progressive web tours and the maintenance of the HES owned physical devices and ancillary products, as well as changes to the content.",
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                "description": "HES requires high quality audio content that is compatible with the handsets that are used. The content must be suitable for all visitors both adults and children and will in some cases include tours in various languages including the British Sign Language and for specific visitor groups (eg families and visually impaired visitors)HES will provide detailed information about the sites and the key stops so that the supplier can produce the high quality files for tours of a variety of times and in various languages. Some sites will only require updates to key stops on the routes at the sites as opposed to re-doing the whole recording for the site.",
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        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
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        ],
        "procurementMethodRationale": "The current supplier of this service has gone into liquidation (Antenna International) and the assets have been purchased by another company (ATS Heritage). To ensure unbroken continuity of service of the audio guides, software and web applications, and to ensure that there is minimum impact upon HES resources, it is HES's intention to award a contract to ATS Heritage for a maximum duration of 24 months. The contract will provide some stability for the recovery of our sites owing to the impact of the COVID global pandemic and will also allow HES time to review the future requirements before going back to the marketplace for a new audio guide content and maintenance contract."
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